Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa Cole

La Plata,MD

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Office Manager

Children Of America
06.2017 - Current
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Lead Infant Teacher

Imaginations Early Learning Centers
03.2011 - 06.2017
  • Enhanced infant development by implementing age-appropriate activities and lessons.
  • Boosted communication skills among infants through engaging storytelling and song sessions.
  • Ensured a safe and nurturing environment for infants by adhering to strict safety protocols and guidelines.
  • Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
  • Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
  • Collaborated with fellow teachers to create a cohesive curriculum that catered to the diverse needs of infants in the classroom.
  • Maintained accurate records of each infant''s developmental milestones, achievements, and areas for improvement.
  • Implemented individualized learning plans for each infant to ensure progress towards developmental goals.
  • Conducted regular assessments of infant progress, adjusting teaching strategies accordingly for optimal results.

Education

High School Diploma -

Thomas Stone High School
Waldorf, MD
05.2007

Skills

  • Policy Development
  • Compliance Monitoring
  • Operations Management
  • Supply Management
  • Staff Management
  • Staff hiring
  • Customer Service
  • Team Supervision
  • Data Entry
  • Employee Supervision
  • Customer Relations
  • Staff Training
  • Training and coaching
  • Organizational Skills
  • Relationship Building
  • Human Resources
  • Performance Improvement
  • Employee Development
  • Decision-Making

Certification

  • 90 Clock Hour Infant/Toddler
  • 90 Clock Hour Preschool
  • Breastfeeding
  • Basic Health and safety
  • CPR/First Aid
  • Medication Admin
  • Abuse Prevention

Timeline

Office Manager

Children Of America
06.2017 - Current

Lead Infant Teacher

Imaginations Early Learning Centers
03.2011 - 06.2017

High School Diploma -

Thomas Stone High School
Teresa Cole