Teresa Cooley
Shippensburg
Summary
Dynamic professional with a proven track record in fast-paced environments, including a pivotal role at Cooley's Forestry Management LLC. Demonstrates exceptional communication and teamwork skills, alongside adeptness in financial management and customer service. Excelled in enhancing patient and customer satisfaction, showcasing a blend of problem-solving abilities and computer proficiency.
Overview
20
20
years of professional experience
Work History
Self Empolyed
Cooley's Forestry Management LLC
03.2023 - Current
- Worked effectively in fast-paced environments.
- Worked in Forestry environment in Forestry practices
- Helped with running finances
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
CNA
Chambersburg Hospital
06.2014 - 03.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Menno Haven Retirement Communities
06.2010 - 06.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Secretary
Trickling Springs Creamery
04.2007 - 06.2010
- Answered multi-line phone system and enthusiastically greeted callers.
- In the Creamery I handled Phones, milk orders, Placing orders for inventory and keeping good track of inventory and putting orders in the system.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Clerk
Cracker Barrell Old Country Store
03.2005 - 04.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Faith Valley Christian School- Private
Fayetteville, PA06-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Excellent communication
- Computer skills
Timeline
Self Empolyed
Cooley's Forestry Management LLC
03.2023 - Current
CNA
Chambersburg Hospital
06.2014 - 03.2023
CNA
Menno Haven Retirement Communities
06.2010 - 06.2014
Secretary
Trickling Springs Creamery
04.2007 - 06.2010
Clerk
Cracker Barrell Old Country Store
03.2005 - 04.2007
High School Diploma -
Faith Valley Christian School- Private
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