Teresa Cotton
Little Falls
Summary
Dynamic leader with proven expertise in streamlining operations and enhancing team productivity, notably at Stewarts. Excelled in cash handling and auditing, coupled with exceptional time management and employee motivation skills. Achieved significant improvements in customer satisfaction and efficiency, demonstrating a quick learning ability and the capacity to thrive under pressure. Assign tasks to employees and provide leadership which drives teams to meet goals.
Overview
8
8
years of professional experience
Work History
Supervisor/ Shift Leader
Stewarts
10.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Handle cash checks, audits, and store closing procedures
Laborer
Bonnie Plants
04.2021 - 07.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Take orders/ prepare orders in a timely manner
- Work in high temperatures
- Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
Certified Nursing Asssistant
Sitrin
01.2017 - 04.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and pulse.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Time management
- Work under pressure
Education
Associate of Science - Accounting
MVCC
1101 Sherman Dr, Utica, NY 1350112.2026
GED -
Pathways Academy
77 E North St, Ilion, NY 1335707.2017
Skills
- Time Management
- Cash Handling
- Auditing
- Goal- Oriented
- Employee Motivation
- Customer Service
- Ability to work under pressure
- Quick Learner
Timeline
Supervisor/ Shift Leader
Stewarts
10.2021 - Current
Laborer
Bonnie Plants
04.2021 - 07.2021
Certified Nursing Asssistant
Sitrin
01.2017 - 04.2021
Associate of Science - Accounting
MVCC
GED -
Pathways Academy
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