Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Teresa C. Starnes

Inman,South Carolina

Summary

Qualified with solid background in managing service operations and enhancing customer satisfaction. Successfully led teams to streamline workflows and improve service delivery. Demonstrated leadership and problem-solving skills in high-pressure environments.

Overview

28
28
years of professional experience

Work History

Service Manager

The Integrated Companies
05.2022 - 06.2024

Remotely answered service calls

Ordered parts as needed from appropriate vendors

Set up and scheduled service call

Data entry for monthly statements/invoices

Shift Manager

Taco Bell
08.2016 - 05.2022
  • Demonstrate responsibility to solve problems and willing to help and guide others
  • Oversee labor budget, inventory control and banking
  • Complete all assigned duties while serving safe, quality food in a friendly manner

Distribution Associate

TFE Logistics – Adidas Distribution Center
04.2013 - 04.2016
  • Process and fulfill orders for ecommerce
  • Managed fulfillment for corporate accounts including Dick’s Sporting Goods, JCPenney and Target
  • Cross trained in multiple departments

Assistant Manager

Athen’s Greek Restaurant
09.2008 - 02.2009
  • Lead Associates with assigned duties, tasks, and quality service
  • Uphold company image and quality customer service
  • Performed clerical duties such as daily deposits, end of shift reports and cash

Membership Clerk

Gaston County YMCA
04.1997 - 04.2000
  • Complete Clerical duties as assigned
  • Ensure complete customer satisfaction
  • Ensure membership contracts were completed properly

Automated Logistic Specialists

South Carolina Army National Guard
11.1996 - 04.1999
  • Received Honorable Discharge
  • Received Drill Sergeant’s Coin; Merit Award for Outstanding Dedication Duty in 1997

Education

Associate in Applied Science Degree - Medical Assisting

Virginia College
Spartanburg, SC
09.2012

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving

References

Excellent personal and professional references available upon request.

Timeline

Service Manager

The Integrated Companies
05.2022 - 06.2024

Shift Manager

Taco Bell
08.2016 - 05.2022

Distribution Associate

TFE Logistics – Adidas Distribution Center
04.2013 - 04.2016

Assistant Manager

Athen’s Greek Restaurant
09.2008 - 02.2009

Membership Clerk

Gaston County YMCA
04.1997 - 04.2000

Automated Logistic Specialists

South Carolina Army National Guard
11.1996 - 04.1999

Associate in Applied Science Degree - Medical Assisting

Virginia College
Teresa C. Starnes