Summary
Overview
Work History
Education
Skills
Volunteer work
Timeline
Generic

Teresa Curtis

Ozark,Missouri

Summary

Hardworking and passionate part time job seeker with strong organizational skills. Eager to secure entry-level to provide excellent customer satisfaction. Ready to help team achieve company goals.

Overview

44
44
years of professional experience

Work History

Computer Software Advocate

Cerner Corporation
Springfield, United States
02.2008 - 04.2018
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Gathered and defined customer requirements to develop clear specifications for project plans.
  • Trained clinic staff and physicians on efficient use of the software
  • Adjusted design parameters to boost performance and incorporate new features.
  • Conducted regression testing, analyzed results and submitted observations to development team.
  • Served as subject matter expert on Dragon Voice recognition software for both clients and internal team members.
  • Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
  • Collaborated with clients to define solution requirements, accounting for applicable development variables.

Transcription Supervisor

Cox Health Systems
Springfield, United States
04.2004 - 04.2008
  • Lead team of 23 Medical transcriptionist to return dictated reports in printed or electronic form for physician's review, signature and corrections and for inclusion in patients' medical records.
  • Managed records and documentation for payroll, and workflow.
  • Completed yearly evaluations, set realistic goals and determined pay raises.
  • Monitored expenditures and made revisions to budget to meet constraints.
  • Expertly transcribed medical reports for variety of physicians in clinic setting.
  • Used Centricity software to input information into computerized patient record system.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient solutions to staff handled challenging situations.

Assistant Supervisor to Medical Clerical Staff.

Cox Health Systems
Springfield, United States
01.2002 - 03.2004
  • Supported Supervisor by preparing production reports.
  • Revised work practices to improve efficiency, boost quality.
  • Recommended changes to policies and procedures to maximize team efficiency and productivity.
  • Coordinated with day shift supervisor to balance staffing as workloads changed.
  • Mentored newly hired employees on operating equipment and safety and creating synoposis.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Tracked and prepared quarterly reports of sales goals to management.

Medical Office Secretary

Cox Health Systems
Springfield, United States
10.1996 - 04.2004
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Followed-up and documented patients' condition after surgery or other invasive procedures.
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Verified or obtained referral numbers or authorizations for upcoming appointments.
  • Reviewed and maintained charts for completeness and compliance with EMR guidelines.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Organized paperwork such as charts and reports for office and patient needs.

Retail Sales Assistant

Maurice
Springfield, United States
01.1992 - 08.1996
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.

Restaurant Owner

Tastee Freez
Bolivar, MO
04.1974 - 01.1990
  • Managed payroll, daily deposits and cost controls.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Recruited, hired and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 20 employees.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies
  • Identified team weak points and implemented corrective actions to resolve concerns

Education

Medical Office Management - Accounting And Management

Phillips Junior Collage
Springfield, MO
05.1993

Skills

  • Team Collaboration
  • Eagerness to Learn New Technologies
  • Customer-Centric Approach
  • Oracle E-Business Suite Financials
  • Troubleshooting and Testing
  • Software Design
  • Project Management
  • Software Testing and Validation
  • Excel software

Volunteer work

Organize and display all housewares donations for First Baptist church Clothing ministry outreach. Serves all Christian County residents as a non profit resource for clothing and household items.


Habitat for Humanity providing yard maintenance for those needing help.


Cerner Charitable Foundations making blankets for children and care packets.

Timeline

Computer Software Advocate

Cerner Corporation
02.2008 - 04.2018

Transcription Supervisor

Cox Health Systems
04.2004 - 04.2008

Assistant Supervisor to Medical Clerical Staff.

Cox Health Systems
01.2002 - 03.2004

Medical Office Secretary

Cox Health Systems
10.1996 - 04.2004

Retail Sales Assistant

Maurice
01.1992 - 08.1996

Restaurant Owner

Tastee Freez
04.1974 - 01.1990

Medical Office Management - Accounting And Management

Phillips Junior Collage

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