Teresa Daniel

Direct sales forecasting activities and set performance goals according to the company's sales goals. Work closely with all referral sources by meeting with them in person, and/or through phone calls, texts, or emails. Built relationships with potential customers and industry professionals to establish long-term business relationships. Passionate and empathetic leader by providing resources to families and referral sources. Developed and promoted weekly, monthly, and quarterly sales objectives. Collaborated closely with other department coordinators to ensure the entire team's totality and the team's success. Monitored competitor activities, and adjusted strategies to maintain a competitive advantage. Utilizes CRM systems to track leads, manage accounts, and monitor competitors' activity. Approach potential customers and engage in conversation through the use of effective interpersonal and people skills. Help coach and mentor new DOSs in their role at Sunrise. Teach new hires through Sunrise University. Work closely with the Resident Care Director and the Executive Director to ensure team success. Supervise, train, and educate ADOS at Sunrise Webb Gin. Work closely with the Regional Sales Director and the Area Director of Business Development.

I have successfully led Sunrise at Webb Gin from 76.9% unit occupancy to 91.2%. Successful in implementing and rolling out Business Development Excellence as a pilot group; Conducted weekly meetings with Corporate and provide feedback and best practices.

Created and maintained facility documents and records, maintaining accuracy while managing sensitive data. Communicated with residents with compassion while keeping medical information private. Led and motivated forty employees through supervision, training and coaching on duties and daily operation activities. Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task. Managed operations in accordance with budget requirements. Participated in meetings with department heads to discuss census information, admissions and discharges for residents. Collaborated with Quality Team to develop outcomes statistics.

Actively recruit, interview, hire, and train administrative staff to serve our Community Programs. Represent the company in activities, sales, and marketing within the community, which includes Assisted Living and Independent Living. Implement the sales process by identifying and penetrating market opportunities to exceed sales goals. Review and analyze branch office trends, and ensure appropriate processes are being followed to exceed budgetary and regulatory standards.

Communicated weekly with the Regional Vice President to discuss account strategies, business flow, trends, and metrics. Manage and supervise 13 administrative direct reports, and 230 LPNs, RNs, and direct care professionals. Help develop and train new Sales Managers to perform at the highest potential, to achieve performance goals. I increased profits by 28% year to date through marketing and developing new lines of business. Supervise the overall day-to-day operation of the branch to ensure the highest quality operation in accordance with federal and state regulations, with no deficiencies. Manages $4.3 million in branch budget, analyzes financial statements, maintains budget accountability, anticipates, and minimizes negative budget variances and deficits. Interface with all local and state agencies for compliance and auditing.

Established relationships with senior management and other internal departments to drive revenue growth; built trusted relationships with clients, clients' families, and community partners. Created new territories, marketed to undeserved accounts, and expanded the use of Home Care within our referral partners. Win every referral.

Cultivated and developed customer relationships to ensure sustained revenue growth. Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy. Managed account budget forecasting, goal setting and performance reporting. Foster an atmosphere where employees can be value-added contributors to AT&T, through coaching and developing sales associates. Often planned and reward recognition for performance at an individual, team, and center level. Identified and achieved standards and expectations, consistently exceeding sales goals.