Summary
Overview
Work History
Education
Skills
Content Authoring
Reporting
Learning Management Systems
Timeline
Generic

Teresa Darden

Florissant,MO

Summary

Senior LMS Implementation Consultant with 18 years of experience in learning management systems, training development/delivery and support model configuration. Implemented Learning Experience Portal. Performed several data migrations. Built the infrastructure and process for Gamification and Badging. Created solutions using APIs. Managed end-to-end learning design. Managed solution architecture from idea to implementation with transparent reporting to leadership. Created strategies for the web-based training to include question analytics. Championed change by understanding, advocating, and delivering sustainable solutions.

Overview

13
13
years of professional experience

Work History

LMS Implementation Consultant, Business Analyst, LMS Expert, LMS Project Manager

Oshin Technologies, LLC
07.2011 - Current
  • Managed project development to include, but not limited to, design, integration, implementation, and support
  • Three successful implementations of Docebo
  • Utilized Smartsheets for task management, project plans, and documentation
  • Extensive knowledge in Agile Methodologies and Waterfall model
  • Experienced in Functional Specifications / Business Requirement Document Analysis
  • Facilitated requirement gathering sessions
  • Created necessary documents for the implementation iteration
  • Partnered with third party vendors to maximize the learning capabilities
  • Established SOPs and defined governance mechanisms
  • Performed software life cycle testing: Unit, SIT, UAT and production support
  • Managed the release validation process and documentation
  • Managed LMS vendor relationships, software licenses, ensuring effective utilization of technology
  • Communicated with vendors on course content updates, software requirements, system enhancements, and other related issues
  • Configured and documented test and production LMS environments
  • Collaborated with business leads in order to develop and design sustainable company wide solutions
  • Analyzed and interpreted client requirements; draft functional descriptions and/or programming specifications as required
  • Assisted in creation and evaluation of change requests from internal customers
  • Analyzed existing business processes, current systems, and recommended changes as needed
  • Implemented SSO and MFA using OpenID.

Education

Bachelor of Science in Business Administration -

Lindenwood University

Skills

  • ViewCentral
  • Cvent
  • Adobe Connect
  • Problem-Solving
  • Listening
  • Customer Focus
  • Organizational Development
  • Process Re-engineering
  • Risk Assessment/Mitigation
  • Change Management
  • Team Leadership & Training
  • Management Consulting
  • Performance Assessment
  • Strategic/Analytical Thinking
  • Project Management
  • Competency/Course Mapping
  • Report Writing
  • Software Implementation
  • Implementation Management
  • User Acceptance Testing
  • Business Analysis
  • Stakeholder Management
  • Data Migration
  • Training Procedure Implementation
  • Strategic Messaging Design
  • Training Delivery
  • Configuration Management
  • Process Improvement
  • ERP Implementation
  • Agile Methodologies
  • Risk Assessment
  • Adaptability
  • Decision Making
  • Problem Solving
  • Technical Support
  • Vendor Management
  • Performance Metrics
  • System Integration
  • Project Scope Assessment
  • Configuration and Management
  • Client Training
  • Relationship Building
  • Design Specifications

Content Authoring

Proficient in object-oriented principles, ADDIE, Kirkpatrick, Developed a range of interactive online and multimedia training, performance support systems and instructional materials, such as self-paced guides, quick reference guides, job aids, training videos, and evaluations; scenario-based concepts for games (interactive assessment exercises) using content authoring software., Developed training materials including quick reference guides, style guides, eLearning for LMS, PowerPoint presentations, participant and facilitator guides for clients throughout the U.S., Europe, and Asia.

Reporting

Documented requirements for the reporting data lake, Tableau, SQL, QlikSense, PowerBI, Data Studio, Created dashboards to illustrate the areas of strength and identify areas of opportunities-data driven

Learning Management Systems

Served as the configuration specialist for all learning management systems., Subject Matter Expert for the Saba Learning System, Saba, Cornerstone, SumTotal, SuccessFactors, Cornerstone, SuccessFactors/Plateau, Saba, Migrated data from source to target LMS. Migrated, validated, and transformed data from source and curated into the standard for the target system., Implemented third party content using OLSA, Managed all integrations with the learning management systems., Converted 3 legacy systems into a single learning management system, Created strategy that provides connection and a seamless end user experience between systems training assets and the Learning Management System (LMS); Taleo Learn.com and Xegy.

Timeline

LMS Implementation Consultant, Business Analyst, LMS Expert, LMS Project Manager

Oshin Technologies, LLC
07.2011 - Current

Bachelor of Science in Business Administration -

Lindenwood University
Teresa Darden