Teresa Dawson

• Developed course content and served as adjunct instructor for three-hour graduate course on Quality and Process Improvement in Healthcare Operations within the Masters of Health Administration program.

• Led strategic and operational management of campus health clinic, student counseling center for mental health and well-being, and fitness/wellness center.
• Served as the Health and Well-Being executive for a university with an 8,000 student population, overseeing and actively participating in multiple committees such as the COVID-19 Task Force.
• Redesigned Health Services on a university campus by implementing an electronic health record and expanding services to include tele health and tele mental health.
• Spearheaded the formation of a diverse Health and Well-Being team, driving the delivery of campus health education programs that encouraged individuals to adopt healthy lifestyles using preventive health strategies.
• Supported nursing staff in a student health clinic by assisting with clinical assessments, venipuncture, IM injections, medication administration, and IV insertion and management.

The position transfer from Baptist Booneville CNO to Baptist Corporate was at the request of the organization.

• Provided executive leadership, strategic planning, and operational direction for cardiovascular clinical and business operations.
• Developed business strategies and operational plans for successful growth and development of cardiac surgery, cardiac catheterization and electrophysiology labs, and cardiovascular clinical services across fourteen hospitals in three states.
• Managed and allocated multimillion dollar capital and operations budget successfully.
• Developed and executed a strategic vision and growth plan for expanding a robust healthcare serviceline.
• Utilized Lean methodologies to improve efficiency and ensure high-quality service delivery.
• Led the implementation of a system wide executive and physician leadership team, resulting in streamlined processes, standardized practices, and improved quality across hospitals.
• Cross functional responsibilities as CNO at Baptist Boonville until a replacement was hired and oriented.

• Led and supervised nurse managers and nurses providing patient care in a community hospital.
• Ensured compliance with care and regulatory standards.
• Created and maintained budgets for labor and operations in Nursing Services.
• Maintained compliance with organizational policies, procedures, and protocols.
• Ensured the establishment, maintenance and monitoring of patient care standards.
• Oversaw the adoption and integration of EPIC electronic health record

• Successfully led a multidisciplinary leadership team through a Systems Improvement Agreement with the Centers for Medicare and Medicaid Services to bring the transplant program into compliance with CMS and UNOS standards.
• Managed all aspects of the heart and lung transplant programs, including operations, finances, programs, and personnel.
• Successfully transformed an underperforming heart transplant program through restructuring and reorganization.

• Led a high-performing leadership team in directing operational, financial, programmatic and personnel activities for ten departments.
• Oversaw delivery of high quality, fiscally responsible, award winning cardiovascular services.
• Interim Executive Director for Surgical Services and CV Serviceline Director, responsible for operational oversight and leadership mentoring for the Director of Surgical Services.

Collected, managed, and analyzed data for the STS and ACC national data registries.

Generated comprehensive reports on benchmarked data from STS and ACC national data registries.

Managed the department budget, personnel and operations.

Led collaborative efforts to drive Quality and Performance Improvement projects using data-driven approaches.

• Assisted cardiovascular surgeon in the operating room during heart surgery procedures.
• Conducted patient assessments and reviewed test results to ensure optimal surgical preparation.
• Conducted post-operative rounds, implementing care plan as instructed by the surgeon and facilitating patient discharge.
• Ensured accurate maintenance of patient records and effective communication.

Managed office operations for a hospital-supported general surgery practice.

Established non-invasive vascular lab in radiology department.

Performed non-invasive vascular testing and echocardiograms.

Provided specialized nursing services in radiology department.

• Worked as an office nurse and provided surgical assistance to three surgeons in the operating room.
• Established and managed a non-invasive vascular lab contract at Bradley Memorial Hospital.

• Staff Nurse for a medical/surgical intensive care unit
• Managed the staffing and operations of an eight bed critical care unit.

• Worked as a staff nurse on a medical-surgical floor.