Teresa De Feo
Land O Lakes,FL
Summary
27 years experience in medical billing Medicare/Medicaid billing requirements 15 years in Management TPL billing procedures Knowledge ICD 9 coding Collection Procedures and laws Medical terminology Managed Care contracts and guidelines CPT coding Excel and Word XP Analytical Skills Intergy Software
Overview
50
50
years of professional experience
Work History
Crossmark Demo Rep
Crossmark
Tampa, FL
04.2022 - 08.2023
Insurance and Medical Billing Consultant
Self Employed
01.2014 - 06.2016
Billing/AR Management
Surgery Partners
Tampa, FL
11.2008 - 11.2013
- Responsibilities include employee management, cost containment, staffing, employee performance management, and resource allocation
- Leading work group to achieve set departmental goals for productivity
- Supervising employees who are responsible for billing, collections, customer service, cash applications, refunds, contract adjudication, and coding support compliance
- Responsible for assisting the Director with monthly reporting, as well as special projects and serving as a team leader in problem solving and analysis of process improvement; orients and trains new Patient Financial Representative team members as needed
- Employee management, cost containment, staffing, employee performance management, and resource allocation
- In charge of leading work group to achieve set departmental goals for productivity.
Practice Management and Growth Solutions
05.2005 - 05.2008
- Maintain and oversee client relations
- Oversee all billing collections, cash posting processes
- Increase collections and revenue income
- Help maintain major customers in a competitive market by improving relationships
- Supervise and training of staff
- Monthly statistics and collections analysis provided to upper management and physicians
- Maintain relationship with clients to assure reimbursement and collections are meet.
HCA Shared Services
07.2002 - 05.2005
- Oversee all governmental billing for 22 acute care hospitals
- Insure all guidelines and compliance is adhered to for all governmental payers
- Helped increase divisional company collections from 11th place to 4th place
- Assisted in bringing together other departmental individuals to develop strategic plans to strengthen billing and collection processes
- Maintain documentation of managerial actions in keeping with policies
- Organize project, staffing and workload
- Review and process salary increases
- Develop and improve training and skills for better job performance
- Attended task force meetings with ACHA, Kepro, First Health and Consultec to help get policy changes and reform for the Medicaid Program.
Syndicated Office Systems
06.1994 - 05.2002
- Worked with Patient Financial counselors at 12 acute care hospitals
- Assisted field representatives by updating them with the governmental regulations and guidelines for County, Medicaid and SSI applications
- Trained billing staff on Medicaid billing regulations
- Produce monthly statistics and collections analysis.
GC Services
11.1992 - 12.1993
- Implement proper billing procedures and standards
- Install and configure billing system
- Develop and improve training program for better job performance
- Bring together other departmental individuals to develop strategic plans
- Produce monthly statistics and billing analysis
- Organize project, staffing and workload.
AMI Shared Business Office
02.1988 - 09.1992
- Responsible for collection staff cost containment program
- Maintained 51 day outstanding AR
- Established staff training programs for Medicaid and Medicare collectors
- Monthly statistics and collections analysis provided to upper management
- Insure all guidelines and compliance is adhered to for all governmental payers
- Review and process salary increases
- Develop and improve training and skills for better job performance.
Travelers Insurance Company
03.1973 - 01.1986
- Hospital audit program for cost containment
- Adjudication of group medical and dental claims
- Oversee the subrogation unit
- All new staff training
- Review all claims for billing and coding inaccuracies
- Review and apply RVU’s to maintain within cost containment policies
- Help maintain major customers in a competitive market
- Customer service support for policy members, providers and employers.
Education
University of Puerto Rico
08.1972
High School -
Metropolitan School of Commerce
05.1971
Skills
- 27 years experience in medical billing
- Medicare/Medicaid billing requirements
- 15 years in Management
- TPL billing procedures
- Knowledge ICD 9 coding
- Collection Procedures and laws
- Medical terminology
- Managed Care contracts and guidelines
- CPT coding
- Excel and Word XP
- Analytical Skills
- Intergy Software
Phone Numbers
813-842-0270
Languages
Spanish
Professional
Timeline
Crossmark Demo Rep
Crossmark
04.2022 - 08.2023
Insurance and Medical Billing Consultant
Self Employed
01.2014 - 06.2016
Billing/AR Management
Surgery Partners
11.2008 - 11.2013
Practice Management and Growth Solutions
05.2005 - 05.2008
HCA Shared Services
07.2002 - 05.2005
Syndicated Office Systems
06.1994 - 05.2002
GC Services
11.1992 - 12.1993
AMI Shared Business Office
02.1988 - 09.1992
Travelers Insurance Company
03.1973 - 01.1986
University of Puerto Rico
High School -
Metropolitan School of Commerce
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