Teresa Delgadillo
San Fernando,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
Work History
Office Manager
360 Behavioral Health
09.2020 - Current
- Oversee Administrative Team duties
- Assist with HR related items
- Ensure regulatory compliance with insurance protocols, HIPAA, and other federal, state, and local regulations.
- Pull and manage progress reports
- Manage office workspace, including 3rd party vendors
- Coordinate staff meetings for administrative and clinical staff
- Coordinate logistics for internal and external meetings and conference
- Maintains positive relationships with providers and professionals by ensuring all information is communicated in timely fashion
Administrative Assistant
360 Behavioral Health
01.2019 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to employees and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Responded to inquiries from callers seeking information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Used Excel to prepare various correspondence, reports and other written material.
Server Shift Leader
Shogun
01.2016 - 01.2019
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Education
Bachelor of Arts - Sociology
California State University - Northridge
Northridge, CA05.2018
Skills
- Report Preparation and Analysis
- Communication
- Managing Operations and Efficiency
- Data Entry
- Compliance Monitoring
- Workforce Management
- Operations Management
- Excellent multi-tasking ability
- Administrative Support
Languages
Spanish
Timeline
Office Manager
360 Behavioral Health
09.2020 - Current
Administrative Assistant
360 Behavioral Health
01.2019 - 09.2020
Server Shift Leader
Shogun
01.2016 - 01.2019
Bachelor of Arts - Sociology
California State University - Northridge