Summary
Overview
Work History
Education
Skills
Timeline
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Teresa DeMeter

Morrisonville,NY

Summary

Dynamic leader with a proven track record at PETSMART, INC, enhancing service growth and operational efficiency. Skilled in Process Improvement Management and Collaborative Leadership, I excel in fostering team growth and customer loyalty. Recognized for developing high-performing teams and implementing strategic initiatives that significantly improve KPI tracking and loss prevention.

Overview

30
30
years of professional experience

Work History

Store Leader

PETSMART, INC
Plattsburgh, Saratoga, Clifton Park, Albany, NY
04.2010 - Current
  • Fostered a culture of safety compliance among employees.
  • Enhanced overall service growth.
  • Developed strategies to minimize operational losses.
  • Strengthened employer branding through targeted marketing campaigns.
  • Ensured seamless transitions for key leadership roles.
  • Revamped processes through effective change management.
  • Increased proficiency by implementing consistent training execution.
  • Integrated core principles into team initiatives.
  • Enhanced operational efficiency and turnaround processes.
  • Served as HR Captain & Services District Captain for District

Executive Team Leader

TARGET Corporation
Saratoga Springs, NY
01.2004 - 01.2009
  • Managed and led diverse teams effectively.
  • Oversaw payroll compliance.
  • Personnel Recruitment
  • Cultivated high-performing teams.
  • Optimized financial performance with a focus on workplace morale.
  • Scheduling
  • Assets Protection/Shortage reduction
  • Charged with pricing program execution.
  • District Executive Trainer for Central New York
  • Earned District Top Performer Award
  • Three successful new store set-ups; Cicero, Camillus and Amsterdam
  • Developed Pricing Team as District Training site
  • Volunteer Captain for three and half years
  • Safety Captain; assured Federal regulatory compliance

Franchise Business Owner/Operator

T-BIRD PHOTO, INC
Latham, NY
01.1997 - 01.2004
  • Management of all aspects of a multi-store specialty retail/service franchise
  • Ensured efficient functioning of all store processes.
  • Facilitated successful team building.
  • Ensured customer satisfaction through effective communication.
  • Maintained high standards of quality control in all processes.
  • Ensured compliance with industry safety standards.
  • Maintained accurate payroll records.
  • Enhanced financial planning and reporting processes.
  • Annual budgets
  • Development of Associate Handbook & Benefits package
  • Responsible for recruitment, hiring, evaluating, and training employees
  • Executed multiple successful campaigns.
  • Capital Investment
  • Film Processing and Digital Photographic equipment
  • Investigate to expand services and products offerings
  • Executed enhancements on leasehold properties.
  • Remodeling of two store locations
  • Acquisition of two existing businesses, negotiated sale of two locations

District Manager

MOTOPHOTO, INC
Capital Region/Connecticut
01.1995 - 01.1997
  • Oversaw operations of eight corporate stores.
  • Managed budget planning and control.
  • Enhanced training programs for store managers.
  • IBoosted sales successively by reorganizing merchandise lines across all eight stores.
  • Facilitated communication between corporate office and fourteen franchisees in the Albany/Connecticut region.
  • Facilitated transformation of three company stores into franchises.
  • Led efforts in designing comprehensive training for corporate stores.
  • Contributed to the Point-of-Sale development team.

Education

Bachelor of Arts - Psychology, Business

State University of New York, Albany
01.1990

Psychology Business

State University of New York, Oswego
01.1988

Skills

  • Team Engagement Strategies
  • Customer loyalty and retention
  • Team Growth Initiatives
  • Collaborative Leadership
  • Process Improvement Management
  • Work Planning and Prioritization
  • Problem-solving
  • Inventory management
  • Loss prevention
  • KPI tracking
  • Policies and procedures
  • Recruiting and hiring
  • Conflict Management

Timeline

Store Leader

PETSMART, INC
04.2010 - Current

Executive Team Leader

TARGET Corporation
01.2004 - 01.2009

Franchise Business Owner/Operator

T-BIRD PHOTO, INC
01.1997 - 01.2004

District Manager

MOTOPHOTO, INC
01.1995 - 01.1997

Bachelor of Arts - Psychology, Business

State University of New York, Albany

Psychology Business

State University of New York, Oswego

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