Teresa Dickinson
Portland,OR
Summary
Passionate counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals. Caring, empathetic Substance Abuse Counselor with [Number] years of experience in [Type] settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with [Type] group. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Family Recovery Mentor
Central City Concern
04.2019 - Current
- Facilitated communication between clients and other service providers.
- Developed and maintained accurate records of programs and services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Performed all duties in relation to assisting clients with substance abuse issues.
- Documentation of clients issues, concerns or problems.
- Provided 12 Step Recovery or Alcohol and Drug Resources to clients when needed.
- Liaison for parents upon request to assist in court
- Transport clients to court, doctors. monthly shopping etc.
Cashier Assistant
Walmart
03.2020 - 07.2022
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Retrieved items for customers and verified prices.
- Bagged items securely to minimize breakages and reduce losses.
- Worked with floor team and managers to meet wide range of customer needs.
Alcohol and Drug Outreach Worker
Volunteers Of America
05.2020 - 10.2021
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Developed and maintained accurate records of programs and services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Provided 12 step recovery resources, assisted clients with rides to 12 step meetings
- Transport clients to court appointments, shopping meetings
Recovery Mentor
Aspire Inc. Stay Clean Recovery Support Center
02.2016 - 03.2019
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Developed individual treatment goals based on history and diagnosis.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Mobile DJ
Lady T's Mobile DJ Service
12.1993 - 10.2015
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Participated in community events and fundraisers and professionally represented station.
- Played songs fitting station's format and monitored each song's length to avoid dead air.
- Adjusted music plans based on crowd preferences and mood.
- Used controllers and mixers to mix and sample music.
- Managed schedule, contracts and payments for busy roster of bookings.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Residential Care Facilitator
Volunteers Of America WRC
01.1997 - 09.2000
- Planned and facilitated [Type] workshops in accordance with [Type] curricula, employing varied methods to maximize attendance.
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating [Type] environment.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
- Assist in facilitating chemical dependency groups; Observe HIPPA regulations; document client issues and provide input to client issues, while providing issue resolution.
- Maintain a safe environment for all clients and staff
- Distribute medication and document client medical files
- women's Residential Facility- provide Case Management Services for drug and alcohol addicted women; facilitate groups.
Education
GED -
Portland Private Industry Council
Mt. Hood Community CollegeCertified Recovery Mentor - Substance Abuse
MHACBO
2209 Lloyd Center 3rd Floor Professional Office03.2018
Skills
- Body Language Expertise
- Investigation Techniques
- Condition Reports
- Settlement Negotiation
- Client Counseling
- Providing Community Referrals
- Crisis Response
- Goal Setting
- Patient Advocacy
- Individual Counseling
- Group Facilitation
- Specimen Testing
- Case Management
- Progress Reporting
- Crisis Intervention
- Crisis Management
- Problem Resolution
- Task Oriented
Certification
- Certified Recovery Mentor -Peer Support Specialist
- CPR Certification
Timeline
Alcohol and Drug Outreach Worker
Volunteers Of America
05.2020 - 10.2021
Cashier Assistant
Walmart
03.2020 - 07.2022
Family Recovery Mentor
Central City Concern
04.2019 - Current
Recovery Mentor
Aspire Inc. Stay Clean Recovery Support Center
02.2016 - 03.2019
Residential Care Facilitator
Volunteers Of America WRC
01.1997 - 09.2000
Mobile DJ
Lady T's Mobile DJ Service
12.1993 - 10.2015
GED -
Portland Private Industry Council
Certified Recovery Mentor - Substance Abuse
MHACBO
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