TERESA DINH
Lawrenceville
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Staff Accountant
Commercial Roofing Specialties, INC
11.2023 - Current
- Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
- Overhauled inventory tracking system to improve efficiency in ordering and restocking processes.
- Collected and reported monthly expense variances and explanations.
Branch Administrative Assistant
ADT Solar
08.2021 - 11.2023
- Assist the Business Operations Manager (BOM) with supervising the day-to-day operations of staff members
- Assist with monitoring the success of efficient and effective delivery of ADT Solar installation and service
- Assist BOM with hiring, training, and evaluating employees and taking corrective action when necessary
- Complete and maintain necessary paperwork for HR (transfers, pay changes, coaching/counseling, PIPs, bonus submissions, etc.)
- Oversee onboarding and ensure that all necessary safety training is complete for field employees
- Approve timecards and act as a liaison between the branch and HR/Payroll departments
- Maintain confidentiality regarding all employee disciplinary, medical, and personal matters
- Assist team with travel arrangements, expense reports, field bonuses, etc
- Developing, reviewing, and improving systems, policies, and procedures
- Working with the leadership team to set budgets, monitor spending, and manage various aspects of the branch
- Planning, scheduling, and promoting office events, including meetings, interviews, orientations, and training sessions
- Overseeing special projects and tracking progress toward company goals
- Building and expanding on skills by engaging in educational opportunities
- Worked with the Fleet department to manage drivers, DOT licensure requirements, maintain records, and reconciliation of fuel cards as needed
- Supported internal and external audit activities, as required, to ensure that auditors are provided with the necessary information to complete their audits timely
- Assist with the data collection, preparation, and analysis of cost reports and audits
- Assist with administrative and marketing tasks as needed/assigned
- Collecting, organizing, and storing information using computers and filing systems
- Maintain a clean and safe office environment through the coordination of vendors.
Operations Manager
Patterson Construction (PCON)
08.2020 - 08.2021
- Facilitated project efficiency by implementing broad knowledge in technical documents and operations management
- Ensured work assignments are accurately classified as warranty or non-warranty status to optimize margins
- Fostered a healthy working relationship with co-workers and team leaders to provide exceptional service and great assistance for the department
- Demonstrated exceptional team building capability, which ultimately leads to maximum financial performance and employee satisfaction
- Implemented customer experience improvements to turn around the falling customer base.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
CFO
Platinum Paving and Concrete, LLC
12.2015 - 08.2020
- Developed and facilitated payroll management for 110 people and handled the contracts for various jobs and their pay apps
- Analyzed complex financial reports on project budgets, expenditures, and project progress to ensure accurate and timely financial analysis
- Ensure timely provision of accurate financial information
- Conceptualized, implemented, and documented accurate financing accounts to ensure personal accountability and success
- Utilized construction job costing software such as QuickBooks and Procru to manage the inputs of AR and AP
- Provided friendly, courteous, helpful, timely, and professional customer service, resulting in very high satisfaction levels.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Improved financial forecasting accuracy, utilizing advanced analytical models.
- Managed multimillion-dollar budgets, ensuring accurate allocation across departments.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Owner
Legacy Nails and Spa 3
01.2006 - 01.2017
- Captained account operations resulting in consistent sales gains, skyrocketing client service, and assessments
- Modeled excellent customer service and retained customer loyalty by establishing personable relationships, setting future appointments, and creating/updating a customized spa product for customers
- Increased sales and exceeded goals by building a stable clientele and delivering excellent customer service
- Maintained visual standards to impact client experience and store sales plan positively
- Established and maintained digital account records within circulation databases.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
Education
Bachelor's degree - Health/Health Care Administration/Management
Armstrong State University
01.2011
Skills
- Data Management
- Auditing
- Accounts Payable / Invoice Coding
- Inventory Management
- Customer Service
- Contract Management
Core Competencies Assets
- Finance Management
- Strategic Planning & Implementation
- Operations Management
- Time Management/Prioritization
- Relationship Building
- Turnaround & High-Growth Strategies
- Team Training & Leadership
- Exceptional Interpersonal/Communication Skills
Professional Highlights
- Committed to managing operational activities and projects flawlessly while consistently delivering desired results and contributing to the mission's success.
- Blends advanced organizational and top-notch skills to work effectively with cross-functional teams in ensuring operational and service excellence.
- Excel in turning disorganized environments into smooth-running operations and overhauling operational processes to improve accuracy and efficiency.
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Staff Accountant
Commercial Roofing Specialties, INC
11.2023 - Current
Branch Administrative Assistant
ADT Solar
08.2021 - 11.2023
Operations Manager
Patterson Construction (PCON)
08.2020 - 08.2021
CFO
Platinum Paving and Concrete, LLC
12.2015 - 08.2020
Owner
Legacy Nails and Spa 3
01.2006 - 01.2017
Bachelor's degree - Health/Health Care Administration/Management
Armstrong State University
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