Compassionate Certified Nursing Assistant with extensive experience at Veterans Affairs Hospital, excelling in patient care and advocacy. Proven ability to enhance safety protocols, reducing fall incidents through effective measures. Skilled in electronic charting and complex problem-solving, fostering collaboration within multidisciplinary teams to optimize veteran care outcomes.
Overview
25
25
years of professional experience
Work History
Certified Nursing Assistant
Veterans Affairs Hospital
07.2018 - Current
Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
Monitored vital signs, documenting changes to inform nursing staff of patient conditions.
Collaborated with multidisciplinary teams to develop individualized care plans for veterans.
Trained and mentored junior staff in best practices for patient handling and hygiene protocols.
Assisted in rehabilitation exercises, promoting physical mobility among patients recovering from surgery or illness.
Advocated for patient needs, facilitating communication between veterans and healthcare providers for optimal outcomes.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Transported patients between rooms and appointments or testing locations.
Upheld infection control and prevention policies across different patient-facing areas.
Nursing Administration Staffing Coordinator
Rose Hill Health and Rehab
02.2013 - 03.2017
Created an organized system for tracking employee time off requests while ensuring adequate coverage is maintained during peak hours or shifts without compromising patient care quality levels.
Served as a liaison between human resources department, nursing administration, and clinical staff to resolve staffing issues promptly.
Reduced overtime costs by analyzing staffing patterns and making recommendations for schedule adjustments as needed.
Collaborated with interdisciplinary teams to optimize patient outcomes through efficient resource allocation and coordination of care.
Assisted with the recruitment, hiring, and onboarding processes for new nursing staff, ensuring seamless integration into the team.
Handled day-to-day administrative tasks such as maintaining accurate records of staff hours worked, time off requests, and credentialing documentation for regulatory compliance purposes.
Ensured compliance with state regulations by monitoring nurse-to-patient ratios at all times.
Store Manager
Southland Corporation
01.2001 - 03.2016
Oversaw daily operations, ensuring compliance with company policies and procedures.
Trained and mentored staff to enhance customer service performance and operational efficiency.
Implemented inventory control measures, reducing shrinkage and optimizing stock levels.
Analyzed sales trends to drive promotional strategies and improve overall store profitability.
Developed schedules to ensure adequate staffing during peak hours, enhancing customer experience.
Resolved customer complaints effectively, fostering loyalty and positive brand reputation.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Approved regular payroll submissions for employees.