Teresa Donovan
Summary
Health care professional with an extensive history as a Registered Nurse in the areas of gerontology, case management, risk management, worker's compensation, management, and direct nursing care. An energetic, innovative professional who has a sense of team, cares about people, and develops excellent rapport with clients and staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Adjust Instructor
Gwinnett Vocational Technical Institute
01.1998
- Coordinated and directed general orientation for all newly hired employees
- Maintained all required orientation records in personnel files
- Taught CNA courses clinical instruction and final examination clinical skills.
Nurse Case Manager
Acentra Health (formerly Kepro)
08.2015 - Current
- Provided telephonic case management services to Medicare population in collaboration with Pharmacists, Social Workers, Medical Director and Infield Case Managers
- Collaborated with multidisciplinary team to consistently meet outcomes and performance guarantees for clients.
Nurse Case Manager
Univita Health
01.2012 - 07.2015
- Utilized clinical knowledge and motivational interviewing techniques to assess case management needs of members who have multiple chronic conditions
- Collaborated with members, families/caregivers and the interdisciplinary health care team to develop and support the plan of care
- Provided case management services that include educating the beneficiary/family regarding pertinent diseases and conditions, medication management, coordinating medical services across the continuum of care
- Initiated case management with engagement within 1.4 days of case assignment
- Worked in focus groups with my organization on the engagement process to better the beneficiary.
Nurse Case Manager
Allina Home Health & Hospice
01.2012 - 11.2014
- Managed the care of hospice patients in their homes, assisted living and long term care facilities
- Coordinated care with interdisciplinary teams consisting of doctors nurses, social worker.
Nurse Case Manager
Corvel
05.2010 - 11.2011
- Utilized case management process by assessment and coordinating timely return to work
- Reviewed medical records and proposed treatment plan for appropriate medical care
- Coordinated return to work with employee, employer and claims.
Nurse Case Manager
HealthPartners
05.2005 - 05.2010
- Review proposed treatments, hospitalizations and procedures for medical necessity and efficacy of patients
- Coordinated medical management and timely return to work for injured employees
- Demonstrated proficiency in case management and telephonic assessment and care planning process with managed care and noncertified managed care clients.
Disability Nurse Case Manager
The Hartford
03.2004 - 05.2005
- Provided clinical assessment and elevated needs for treatment with STD, FMLA and LTD patients.
Nurse Case Manager
Blue Cross Blue Shield
01.2002 - 01.2004
- Coordinate and implement medical case management to facilitate case closure
- Coordinate return to work with employee, employer and claims
- Assess appropriate utilization of medical treatment and services available with physicians and other specialists to ensure cost effective quality care.
Nurse Case Manager
Concentra. Client: Royal & Sunalliance
01.2000 - 01.2002
- Reviewed proposed treatment and coordinated return to work for injured employees
- Managed coordinating health care and timely return to work for injured employees
- Developed quality assurance (QA) tool for Case Managers
- Participated in focus groups within organization that helped enhance our product.
Nurse Case Manager
Corvel Corporation
01.1999 - 01.2000
- Coordinated return to work with employee, employer and claims.
Nurse Case Manager
Wausau Insurance Companies
01.1998 - 01.1999
- Coordinated medical management and timely return to work for injured employees.
Staff Development Coordinator
Medical Arts Health Facility
01.1997 - 01.1998
- Conducted training for staff including CNA training
- Recruitment and retention of staff.
Medical Case Coordinator
United Health Care
01.1994 - 01.1997
- Coordinated medical management and timely return to work for injured employees for a national account.
Senior Risk Consultant
Alexander & Alexander
01.1993 - 01.1994
- Risk control program audits for a nationwide health care client to identify safety risks, compliance with OSHA regulations
- Technical research and supervisory/employee training in such areas as workers' compensation, claims management, accident investigation, and other client assigned topics.
Staff Development Coordinator
Unicare Health Facilities
01.1990 - 01.1993
- Supervised Assistant Staff Development Coordinator and gave instructions to professional nursing staff
- Developed and instituted preceptor (mentor) training program for primary caregivers to enhance day to day lives of residents
- Introduced programs to educate staff on behavior management, AIDS, and basic management skills and techniques along with conducting and designing classroom training.
Registered Nurse
Various nursing homes and hospitals
01.1986 - 01.1980
- Worked as a Registered Nurse at various nursing homes and hospitals in Rochester MN and MO
- My duties included supervision of other nursing staff, cardiac care nursing, neurology, home health and hospice with an emphasis being on the geriatric population
- Supervised LPN's and CNA's in a nursing home setting along with primary nursing role
- Delivered excellent care to residents, patients in hospital, home and nursing home settings.
Education
BACHELOR of SCIENCE, GERONTOLOGY -
Southwest Missouri State University
Springfield, MO01.1989
ASSOCIATE DEGREE IN NURSING -
Rochester Community College
Rochester, Minnesota01.1985
Skills
- Interdisciplinary Collaboration
- Care Coordination
- Case Management
- Medication Monitoring
Timeline
Nurse Case Manager
Acentra Health (formerly Kepro)
08.2015 - Current
Nurse Case Manager
Univita Health
01.2012 - 07.2015
Nurse Case Manager
Allina Home Health & Hospice
01.2012 - 11.2014
Nurse Case Manager
Corvel
05.2010 - 11.2011
Nurse Case Manager
HealthPartners
05.2005 - 05.2010
Disability Nurse Case Manager
The Hartford
03.2004 - 05.2005
Nurse Case Manager
Blue Cross Blue Shield
01.2002 - 01.2004
Nurse Case Manager
Concentra. Client: Royal & Sunalliance
01.2000 - 01.2002
Nurse Case Manager
Corvel Corporation
01.1999 - 01.2000
Adjust Instructor
Gwinnett Vocational Technical Institute
01.1998
Nurse Case Manager
Wausau Insurance Companies
01.1998 - 01.1999
Staff Development Coordinator
Medical Arts Health Facility
01.1997 - 01.1998
Medical Case Coordinator
United Health Care
01.1994 - 01.1997
Senior Risk Consultant
Alexander & Alexander
01.1993 - 01.1994
Staff Development Coordinator
Unicare Health Facilities
01.1990 - 01.1993
Registered Nurse
Various nursing homes and hospitals
01.1986 - 01.1980
BACHELOR of SCIENCE, GERONTOLOGY -
Southwest Missouri State University
ASSOCIATE DEGREE IN NURSING -
Rochester Community College
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