TERESA DORAME
Tucson,AZ
Summary
Professional patient care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.
Overview
15
15
years of professional experience
Work History
PCA-CNA
Banner University Medical Center Tucson
10.2021 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Intake Coordinator/CNA
Aria Hospice Comfort Care
03.2021 - 08.2021
- Scheduled initial intake appointments using Consolo EMR
- Transcribed recorded messages, diagnoses or recommendations into patients' medical records
- Admitted patients, recorded assigned room, and printed patient labels on admission to hospice care
- Kept medical records and correspondence current and accurate to maintain smooth operations
- Answered phone calls throughout the day to provide information, set appointments and take messages
- Facilitated flow of communication and information to all members of department
- Delivered an excellent service experience with friendly, compassionate, and helpful demeanor
- Exceeded patient expectations using compassionate care during daily activities, including hygiene, pressure relief, and feeding
- Supported the social and emotional needs of patients by providing caring companionship
Certified Caregiver
Care Haven
05.2016 - 03.2021
- Assisted clients with bathing and dressing to promote good personal hygiene
- Cooked healthy, balanced meals and snacks to meet the individual client's dietary needs
- Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions
- Cleaned and organized living spaces to provide each person with the best environment for health and wellness
- Maintained case notes to document resident progress and condition
- Encouraged social interaction of clients and participated in activities that encouraged reading, games, and activities
- Observed self-administration of medications to adhere to medication regimen
Home Health CNA/ Office Back up
Oshyn Hospice
02.2016 - 03.2021
- Exceeded patient expectations using compassionate care during daily activities, including hygiene, pressure relief, and feeding
- Provided personal care at patient homes according to prescribed treatment plans
- Supported the social and emotional needs of patients by providing caring companionship
- Documented clinical information in patient medical records daily
- Ensured complete documentation when entering data into the EMR system
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions
- Answered telephone calls, took messages, and distributed messages to appropriate personnel
- Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines
- Organized, ordered and restocked office supplies to keep staff efficient and productive
Santa Rita Nursing and Rehab
05.2010 - 01.2016
- Introduced new hires and conducted induction training sessions explaining HR policies, procedures, laws, rules, regulations, and standards
- Assisted leadership in streamlining all HR functions, analyzing and developing compensation structures, evaluating pay practices, and streamlining payroll process
- Maintained and updated complete records for all personnel, including records management, attendance, absenteeism, performance, pay-slips, and time-sheets
- Verified the information submitted to identify and resolve discrepancies with payroll and employee personal data
- Processed time-sheets and calculated payments owed to the organization's salaried and hourly employees
- Trained employees on how to accurately use the organization's time keeping system and avoid payroll delays
- Compiled accounting reports, statements and summaries covering monthly, quarterly and yearly payroll information
- Worked with patients to assure that they participated in exercises and therapeutic activities
- Exercised patients with limited or no mobility, including individuals with partial or total paralysis
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
Education
GED -
Catalina High School
Tucson, AZ12-1995
Skills
- Vital signs monitoring
- Continuing education
- Infection control standards
- Patient-focused care
- Certified in CPR/AED
- Problem-solving abilities
- Multitasking
- Reliability
- Professionalism
- Preceptor
- Adaptability
- Bilingual
Timeline
PCA-CNA
Banner University Medical Center Tucson
10.2021 - Current
Intake Coordinator/CNA
Aria Hospice Comfort Care
03.2021 - 08.2021
Certified Caregiver
Care Haven
05.2016 - 03.2021
Home Health CNA/ Office Back up
Oshyn Hospice
02.2016 - 03.2021
Santa Rita Nursing and Rehab
05.2010 - 01.2016
GED -
Catalina High School
Similar Profiles
Danitza GonzalezDanitza Gonzalez
Registered Respiratory Therapist at Banner University Medical Center TucsonRegistered Respiratory Therapist at Banner University Medical Center Tucson
Remi CervantezRemi Cervantez
Security Officer at Banner University Medical Center TucsonSecurity Officer at Banner University Medical Center Tucson
Brittany SanchezBrittany Sanchez
Unit Aide at Banner University Medical Center TucsonUnit Aide at Banner University Medical Center Tucson