Teresa Ege
Walnut Bottom,Pennsylvania
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Enthusiastic Head Cashier with [Number] years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.
Overview
29
29
years of professional experience
Work History
Head Cashier
Saylor's Market
05.2018 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Received and processed customer payments.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising, and customer service.
- Led cashiers and associates in providing thoughtful customer service.
Food Service Worker
Dickinson College's
11.2008 - 07.2017
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Supervisor
Shippensburg University
08.2005 - 10.2008
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
K Mart
Dept Manger
06.1994 - 06.2007
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Shippensburg Area Senior High School
Shippensburg, PA06.1994
Skills
- Supply Restocking
- Price Verification
- Transaction Management
- Drawer Balancing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head Cashier
Saylor's Market
05.2018 - Current
Food Service Worker
Dickinson College's
11.2008 - 07.2017
Supervisor
Shippensburg University
08.2005 - 10.2008
K Mart
Dept Manger
06.1994 - 06.2007
High School Diploma -
Shippensburg Area Senior High School
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