Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Erskine

Huntsville,AL

Summary

Lead by Example by showing a high level of organizational awareness and leadership skills. Work and consult with other departments/ Sections within the hotel to drive service quality and customer satisfaction. Meticulous Executive Housekeeper using 19 years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly organized services.

Overview

6
6
years of professional experience

Work History

Quality Control Inspector Supervisor

Arrowhead Industrial Services (contractor)
02.2022 - Current
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.

Executive Housekeeper/ Director of Housekeeping

Home 2 By Hilton Ingalls Harbor Decatur Al.
10.2021 - Current
  • Manage Housekeeping Operations
  • Streamlined weekly cleaning schedule for 15 or more employees
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional
  • Streamlined weekly cleaning schedule for 15 or more employees
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality

Executive Housekeeper/Director of Housekeeping

Homewood Suites By Hilton Downtown Huntsville
04.2019 - 10.2021
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service
  • Led projects and analyzed data to identify opportunities for improvement
  • Streamlined weekly cleaning schedule for 15 or more employees

Education

GED -

Blue Springs Center
1828 Blue Spring Rd. Suite C
01.1996

Skills

    Leadership Skills

    Management Skills

    Decision Making Skills

    Communication Skills

    Diverse Skillset

    Teamwork and Organizational Skills

  • Hiring proficiency
  • Scheduling proficiency

Timeline

Quality Control Inspector Supervisor

Arrowhead Industrial Services (contractor)
02.2022 - Current

Executive Housekeeper/ Director of Housekeeping

Home 2 By Hilton Ingalls Harbor Decatur Al.
10.2021 - Current

Executive Housekeeper/Director of Housekeeping

Homewood Suites By Hilton Downtown Huntsville
04.2019 - 10.2021

GED -

Blue Springs Center

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Teresa Erskine