Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Teresa Felarca

Havelock

Summary

Food service professional with extensive experience in meal preparation and customer service at Acorn Services, INC. Demonstrated expertise in operating kitchen equipment and managing inventory efficiently. Achieved recognition for upholding high sanitation standards and promoting team collaboration to improve customer satisfaction during peak periods.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food Service Worker

Acorn Services,INC
Atlantic Beach
09.2023 - Current
  • Prepared and assembled meals according to food safety standards.
  • Served customers efficiently while maintaining a positive attitude.
  • Operated kitchen equipment including ovens, fryers, and dishwashers.
  • Maintained cleanliness of food preparation areas and dining spaces.
  • Assisted in inventory management by restocking supplies as needed.
  • Collaborated with team members to ensure timely service during peak hours.
  • Followed recipes and portion control guidelines for meal preparation.
  • Provided support to new staff during training sessions on food handling practices.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.
  • Cleaned kitchen areas, equipment and utensils.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Set up, restocked and cleaned dining areas.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Greeted customers upon arrival in the dining area.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Acquired new skills to support team and further accommodate customer needs.
  • Received food orders from individuals and explained offerings.
  • Prepared beverages such as coffee, tea, soda.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Organized take-out orders for customers who requested them.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Operated dishwashing machines safely and efficiently.
  • Properly stored all leftover food items after each shift.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Monitored inventory levels of food items used during meal services.
  • Utilized point-of-sale systems for taking orders from customers.

Sales Associate

GPM Investments
Morehead City
10.2019 - 06.2025
  • Assisted customers with product inquiries and guided purchasing decisions.
  • Maintained store cleanliness and organized merchandise displays effectively.
  • Processed sales transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer service experience.
  • Managed inventory levels and restocked shelves as needed throughout shifts.
  • Engaged with customers to build rapport and ensure satisfaction during visits.
  • Participated in promotional activities to increase store visibility and sales.
  • Followed safety protocols to maintain a secure shopping environment for customers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

West Carteret Highschool
Morehead City, NC
06-1997

Skills

  • Meal preparation and food safety
  • Kitchen equipment operation
  • Inventory management
  • Cash register operation
  • Customer service
  • Effective communication
  • Sanitation standards
  • Team collaboration
  • Food safety practices

Accomplishments

  • Safe Serv certified

Certification

  • Safe Serv Certified

Timeline

Food Service Worker

Acorn Services,INC
09.2023 - Current

Sales Associate

GPM Investments
10.2019 - 06.2025

High School Diploma -

West Carteret Highschool

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