Summary
Work History
Education
Skills
Certification
Timeline
Generic

TERESA FONTES

Vacaville,CA

Summary

Project Administration, experienced in Commercial Construction, Senior Assisted Living and Multifamily housing. 15 Years in the Construction industry, Team Leader who is dedicated, organized, resourceful, and able to multitask in fast-paced environments with deadlines. Quickly adapt to changing priorities, shifting timelines and work well individually and as a team-player.

Work History

InShape Health Club, GROUP FITNESS INSTRUCTOR
2018.04 - Current
  • Nationally Certified Les Mills GRIT Instructor
  • Prepare teaching area for each session
  • Coach and motivate participants during workout to push themselves and stay engaged
  • Successfully lead small groups of 15 or less in HITT classes by demonstrating exercises
  • Offer modifications to accommodate different levels of skill to ensure effective and safe training at all times

PROJECT ADMINISTRATOR

Blue Mountain Enterprises
2020.03 - 2023.03
  • Prepared subcontractor Agreements and Exhibits as directed by Project Manager
  • Prepared, Track and Process, Owner & Subcontractor Change Events & Change Orders
  • Processed subcontractors Monthly Billings/Pay Applications
  • Reviewed and Coded invoices for payment
  • Assist ed Estimating/ Project Team with subcontractor bidding
  • Managed subcontractor pre-qualifications including subcontractor IIPP, W-9, COI, and CSLB
  • Verified Log and Track subcontractor insurance requirements for compliance
  • Trained new Project Administrators
  • Provided Procore Construction Software training to new Project Administrators
  • Created and Maintain project files as company standards
  • Help prepare, log, and distribute Requests for Information, maintain RFI log
  • Created Logs to track: Subcontractor Status, Buyouts and Pre-Liens
  • Drafted, collaborated, established and maintained written policies and procedures
  • Assisted in lien waiver processing and compliance tracking
  • Trackedand Logged closeout documents
  • Set up Project Vendors and Job Site Services
  • Scheduled & Coordinated meetings
  • Drafted and distributed meeting agenda and minutes, internally and externally
  • Performed additional tasks/responsibilities as assigned.

SOLAR PROJECT COORDINATOR/ADMINISTRATOR

PetersenDean Solar & Roofing
2014.10 - 2020.03
  • Entered contracts and budgets into Salesforce and CRM (Starburst)
  • Processed all change orders, pay applications, and budget adjustments
  • Accounts receivable functions (invoicing, refunds, credit memos and daily check deposits)
  • Filled in for Office manager
  • Assist ed with scheduling site surveys and inspections for technicians to help manage backlog
  • Processed field payroll when needed
  • Created and maintain project files
  • Assisted in training of new Project Coordinator's
  • Managed project cycle and coordinate multiple residential PV projects from start to finish
  • Worked with multiple Departments within company to meet deadlines
  • Read and review plans for any conflicts and advise proper departments
  • Coordinated invoicing and collections
  • Used CRM to track projects and payment milestones
  • Coordinated completion of solar project with customer and provide necessary documents
  • Ensured that all project progress is documented according to written company procedures
  • Made 20 to 30 calls per day and manage project load of approximately 50 projects at one time
  • Communicated with clients about any possible changes to their project with respect to timing or scope

CUSTOMER SERVICE REPRESENTATIVE

Greiner Heating & Air Conditioning
2011.04 - 2014.10
  • Extensive knowledge and usage of CRM software, SuccessWare 21
  • Scheduled and processed repair orders, technician invoices and warranties
  • Applied for and to pulled city permits to prepare Title 24 paperwork on all installations
  • Provided customer service and resolve customer issues to include collection of accounts
  • Dispatched and debriefed service technicians
  • Assisted with payroll
  • Performed general office duties
  • Investigated and resolved customer inquiries and complaints quickly
  • Processed customer service orders promptly to increase customer satisfaction

ADMINISTRATIVE ASSISTANT

Air Essentials
2008.06 - 2011.04
  • Processed Month End Paperwork
  • Assembled and distributed all HVAC job installation work orders
  • Coordinated and scheduled all jobs to include dispatching of technicians
  • Created, managed, and closed service orders
  • Coordinated with city to apply for and pull permits for installations
  • Applied and processed rebates for customers and equipment
  • Processed finance applications and collect payment
  • Completed contracts, processed warranty information and maintenance agreements
  • Provided customer service and resolve customer issues to include collection of accounts
  • Performed general office duties
  • Managed filing system, entered data and completed other clerical tasks

CUSTOMER CARE COORDINATOR

Old Country Roofing
2006.02 - 2008.02
  • Acted as liaison between customers and builder representatives to provide information in response to inquiries about products, services, warranties, and scheduling work orders
  • Resolved customer complaints
  • Processed repair orders, dispatch technicians, schedule repairs, request PO's and data entry of repair resolutions
  • Processed outstanding accounts receivable related to customer repairs and collections
  • Answered multi-line phone
  • Resolved scheduling conflicts and cancellations
  • Maintained and managed customer files and databases

Education

Associate of Arts - Computer Graphics

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
01.2004

Associate of Arts - Multidisciplinary Studies

De Anza College
Cupertino, CA
01.1993

Skills

  • Multi-Project Coordination
  • Project Management
  • Employee Training
  • Leadership
  • Bookkeeping and Basic Accounting
  • Office Administration
  • Contract Administration
  • Contract Coordination
  • Subcontractor Coordination
  • Commercial Construction
  • Organizational Skills
  • Proficient in many PC programs and Databases: Procore Construction Management w/ERP Integration, Sage 300, Sage Paperless, Blue Beam, Adobe, Box, DocuSign, Microsoft Office, MS Teams, Zoom, Goto

Certification

Procore Administrator,

Procore Project Manager,

Blue Beam Revu Basics,

InShape Health Club M7 HIIT

Les Mills Advanced GRIT

First Aid/CPR/AED

Timeline

PROJECT ADMINISTRATOR

Blue Mountain Enterprises
2020.03 - 2023.03

InShape Health Club, GROUP FITNESS INSTRUCTOR
2018.04 - Current

SOLAR PROJECT COORDINATOR/ADMINISTRATOR

PetersenDean Solar & Roofing
2014.10 - 2020.03

CUSTOMER SERVICE REPRESENTATIVE

Greiner Heating & Air Conditioning
2011.04 - 2014.10

ADMINISTRATIVE ASSISTANT

Air Essentials
2008.06 - 2011.04

CUSTOMER CARE COORDINATOR

Old Country Roofing
2006.02 - 2008.02

Associate of Arts - Computer Graphics

Maricopa Community Colleges - Rio Salado Community College

Associate of Arts - Multidisciplinary Studies

De Anza College

Procore Administrator,

Procore Project Manager,

Blue Beam Revu Basics,

InShape Health Club M7 HIIT

Les Mills Advanced GRIT

First Aid/CPR/AED

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TERESA FONTES