Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Ford

White Bluff,TN

Summary

Accomplished Commercial Property Manager skilled at building atmosphere of collaboration and performance excellence to provide every tenant with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with tenants, employees and senior management.

Overview

14
14
years of professional experience

Work History

Assistant Store Manager

Cash Saver Grocery Store
07.2023 - Current
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.

Property Manager

Life Storage
02.2022 - 07.2023
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maintained sufficient number of units market-ready for lease.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Introduced prospective tenants to types of units available and performed tours of premises.

Property Manager

Extra Space Storage
05.2018 - 02.2022
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.

Assistant Store Manager

Dollar General
01.2010 - 05.2018
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Cheatham County Central Highschool
Ashland City, TN
2006

Skills

  • Microsoft Office Suite
  • Supply Coordination
  • Property Inspections
  • Leasing and sales
  • Customer Relations
  • Compliance Monitoring
  • Rent collection
  • Employee Motivation and Guidance
  • Financial budgeting and reporting
  • Operations Management

Timeline

Assistant Store Manager

Cash Saver Grocery Store
07.2023 - Current

Property Manager

Life Storage
02.2022 - 07.2023

Property Manager

Extra Space Storage
05.2018 - 02.2022

Assistant Store Manager

Dollar General
01.2010 - 05.2018

High School Diploma -

Cheatham County Central Highschool
Teresa Ford