TERESA SMITH
STOCKBRIDGE,GA
Summary
A highly dedicated and results-oriented registered certified pharmacy technician with an extensive record of experience in higher education instruction and administration, patient monitoring and communications, patient documentation, patient education and support, medication order processing, controlled inventory monitoring, and employee training. Leverages excellent leadership, communication, and organizational skills, with strong initiative and a proven ability to work individually as well as in highly collaborative and closely supervised environments. A resourceful problem solver with a passion for developing individuals and teams and driving achievement of organizational skills.
Overview
27
27
years of professional experience
Work History
Clinical Pharmacy Technician Supervisor
SynergRx
07.2022 - 03.2023
- Screened and interviewed pharmacy technician candidates for employment.
- Supervised and lead team of 7 clinical pharmacy technicians.
- Supported the clinical pharmacy staff and physicians with helping to monitor patients on specific medications for various disease states including anticoagulants, HIV/AIDS, diabetes and Chronic Kidney Disease.
- Triage all calls, listen and respond appropriately to patient concerns.
- When authorized by pharmacists, contact patients and provide follow up information to lab results and appropriately documents those calls and verbal education with members in the members’ charts.
- Outreach to patients with the intent to identify barriers preventing medication compliance then collaborate with the clinical pharmacist to develop a plan to resolve or assist patients with those barriers
- Exercised leadership capabilities by successfully motivating and inspiring others
- Managed time efficiently in order to complete all tasks within deadlines
- Acted as a team leader in group projects, delegating tasks and providing feedback
PROGRAM CHAIR PHARMACY
COLLEGE
05.2021 - Current
- Ensure there are adequate faculty, course offerings, and facilities and equipment to accommodate needs of students within program
- Schedule faculty assignments in accordance with company, state, and accreditation guidelines
- Coordinate and assist in implementation of retention plan and oversight of student retention within Pharmacy Technician program, meeting retention rates in accordance with institution, accreditation and company attrition goals
- Organize, administer, plan, develop and continuously monitor student’s progress with their program experience as well as being a resource regarding externship procedures
- Maintain students’ records, including attendance time sheets, and ensure all assignments are competed and meet requirements as determined by current course
- Provide support and additional coverage for available open teaching assignments and/or other positions as needed
- Assist with curriculum development and data collection for curriculum reporting as needed
- Evaluate and resolve student inquiries, issues, problems, and ensure appropriate action is taken to the satisfaction of student, company, and/or regulatory agencies in compliance with policy, procedures, and legal requirements
- Pursue ongoing formal training designed to maintain and upgrade professional, instructional and administrative capabilities
- Hire and train new staff as needed to support program
- Attend campus meetings and functions and assist with graduation ceremonies
- Manage multiple projects concurrently and adjust to fluctuating priorities
- Maintain current requirements, training/professional development, licensures and certifications as required by accreditation standards and to meet professional practice requirements
- Maintain a flexible work schedule with ability to work in a fast-paced environment
- Perform other duties as assigned
FACULTY IV PHARMACY TECHNICIAN INSTRUCTOR
ALTIERUS CAREER COLLEGE
11.2020 - 05.2021
- Instruct assigned courses in accordance with course competencies/objectives
- Inform students about course requirements, evaluation procedures, and attendance policies
- Provide students with academic support and advice give referrals for additional assistance as required, tutor if necessary, and provide other assistance as needed and use technology for academic alerts and interventions
- Teach classes based on assigned schedule and modality according to Altierus faculty expectations and complete all related teaching administrative responsibilities such as attendance taking, final grade submission, etc
- Conduct program / course curriculum assessment and evaluation duties as assigned
- Performs other duties as assigned
- Organized and detail-oriented with a strong work ethic
REGISTERED CLINICAL CERTIFIED PHARMACY TECHNICIAN
KAISER PERMANENTE
01.2008 - 01.2021
- Support the clinical pharmacy staff and physicians with helping to monitor patients on specific medications for various disease states including anticoagulants, HIV/AIDS, diabetes and Chronic Kidney Disease
- Triage all calls, listen and respond appropriately to patient concerns
- When authorized by pharmacists, contact patients and provide follow up information to lab results and appropriately documents those calls and verbal education with members in the members’ charts
- Outreach to patients with the intent to identify barriers preventing medication compliance then collaborate with the clinical pharmacist to develop a plan to resolve or assist patients with those barriers
- Serves as labor sponsor for the clinical department by working with the team to create and implement projects to sustain or improve department development
- Communicate with other clinicians and physicians outside of department by providing adequate and appropriate information to support patient care.
CERTIFIED PHARMACY TECHNICIAN
CANCER TREATMENT OF AMERICA
01.2015 - 01.2016
- Under direct supervision of pharmacists, processed medication orders and dispensed medications adequately and in a timely manner
- Compounded and mixed medications when required
- Prepared intravenous and chemotherapy medications using aseptic technique according to policy and procedure
- Filled all medication stock areas and automated dispensing systems appropriately
- Assisted with the training of new employees.
CERTIFIED PHARMACY TECHNICIAN
CHILDREN’S HEALTHCARE OF ATLANTA AT SCOTTISH RITE
01.2007 - 01.2011
- Under direct supervision of pharmacists, processed medication orders and dispensed medications adequately and in a timely manner
- Compounded and mixed medications when required
- Prepared intravenous and chemotherapy medications using aseptic technique according to policy and procedure
- Filled all medication stock areas and automated dispensing systems appropriately
- Assisted with the training of new employees
- Inventoried and ordered adequate amounts of supplies and medications for pharmacy department
- Completed, maintained and stored pharmacy records in accordance with policy and procedures.
LEAD CERTIFIED PHARMACY TECHNICIAN
NORTH FULTON REGIONAL HOSPITAL
01.2001 - 01.2007
- Worked directly with assistant director of Pharmacy in supervising, delegating, training, and evaluating pharmacy technicians
- Prepared work schedule for pharmacy technicians
- Evaluated technicians’ performances
- Trained technicians in all aspects of the pharmacy.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Coordinated verification and filling of more than 600 daily prescriptions in high-volume hospital pharmacy environment
CERTIFIED PHARMACY TECHNICIAN
TAMPA GENERAL HOSPITAL
01.2000 - 01.2001
CERTIFIED PHARMACY TECHNICIAN
JOHNSON’S DRUG COMPANY
01.1996 - 01.2000
Education
Associate of Science - Healthcare Management
Coastline Community College
Fountain Valley, CA03.2021
No Degree - Pharmacy Technology
Macon Technical Institute
Macon, GA1996
No Degree -
Northeast High School
Macon, GA1993
Skills
- Extensive experience in many facets of pharmacy
- Patient education and support
- Experience in higher education instruction and administration
- Medication order processing
- Patient monitoring and communications
- Staff Management
- Critical Thinking
- Output Improvements
- Effective Working Relationships
- Performance Tracking
- Tracking Metrics
- Supplier Performance Management
- Pharmacy Automation
- Pharmacy Practices
- Online Pharmacy
- Compounding Pharmacy
- Pharmacy Operations
- Pharmacy Law
- Clinical Pharmacy
- Hospital Pharmacy
- Pharmacy Law Knowledge
- Pharmacy Policies and Procedures
Affiliations
· Pharmacy Technician Educators Council member
· Georgia Pharmacy Association Board member
· American Society of Health System Pharmacist member
· American Association of Pharmacy Technicians member
· Atlanta Technical College- PAC member
· NABP nationally registered
Certifications/licenses
- Pharmacy technician certification- Pharmacy Technician Certification Board- (1998 -current)
- Licensed Pharmacy technician with Georgia State Board of pharmacy (2011-current)
- AHA BLS/CPR Instructor ( 7/2021-current)
- GPhA Immunization Certified (5/2021- current)
Quote
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Timeline
Clinical Pharmacy Technician Supervisor
SynergRx
07.2022 - 03.2023
PROGRAM CHAIR PHARMACY
COLLEGE
05.2021 - Current
FACULTY IV PHARMACY TECHNICIAN INSTRUCTOR
ALTIERUS CAREER COLLEGE
11.2020 - 05.2021
CERTIFIED PHARMACY TECHNICIAN
CANCER TREATMENT OF AMERICA
01.2015 - 01.2016
REGISTERED CLINICAL CERTIFIED PHARMACY TECHNICIAN
KAISER PERMANENTE
01.2008 - 01.2021
CERTIFIED PHARMACY TECHNICIAN
CHILDREN’S HEALTHCARE OF ATLANTA AT SCOTTISH RITE
01.2007 - 01.2011
LEAD CERTIFIED PHARMACY TECHNICIAN
NORTH FULTON REGIONAL HOSPITAL
01.2001 - 01.2007
CERTIFIED PHARMACY TECHNICIAN
TAMPA GENERAL HOSPITAL
01.2000 - 01.2001
CERTIFIED PHARMACY TECHNICIAN
JOHNSON’S DRUG COMPANY
01.1996 - 01.2000
Associate of Science - Healthcare Management
Coastline Community College
No Degree - Pharmacy Technology
Macon Technical Institute
No Degree -
Northeast High School
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