Teresa Fudge-Utter
Abilene,TX
Summary
Accomplished Assistant Program Director at Serenity Foundation of Abilene, adept in program leadership and personnel management. Leveraged critical thinking and problem-solving to enhance program efficiency by 30%. Skilled in fostering strong community partnerships and improving client recovery rates through innovative strategies. Demonstrates exceptional attention to detail and a commitment to results-driven program development.
Overview
8
8
years of professional experience
Work History
Assistant Program Director
Serenity Foundation Of Abilene
02.2016 - Current
- Maintained accurate records related to client participation, progress tracking, and outcome reporting for internal use and external stakeholders.
- Created a welcoming environment for participants by designing inclusive spaces that foster collaboration and learning opportunities.
- Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Assisted Program Director with developing a weekly schedule.
- Lead project teams towards successful completion of milestones within set timelines, enhancing overall program effectiveness.
- Managed human resource goals by recruiting, training, coaching and disciplining employees.
- Collaborated with multidisciplinary teams in developing comprehensive plans that address clients'' unique goals while promoting overall wellbeing.
- Maintained and updated project related documents.
- Improved program efficiency by streamlining processes and implementing innovative organizational strategies.
LCDC
Serenity Foundation Of Abilene
02.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
MAT Peer Recovery Coach
Serenity Foundation Of Abilene
02.2016 - Current
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Testified in court regarding client behavior, treatment goals and progress.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
- Conducted workshops on various topics related to addiction and mental health, raising awareness in the community about available resources.
- Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
- Participated in multidisciplinary meetings focused on providing comprehensive assistance.
- Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
- Improved client recovery rates by developing personalized coaching plans tailored to individual needs.
- Fostered a supportive environment for group therapy sessions, encouraging open communication and mutual respect among participants.
- Collaborated with treatment teams to develop comprehensive care plans, ensuring a holistic approach to client recovery.
- Increased clients'' self-awareness by conducting regular assessments and facilitating reflective exercises.
- Maintained strict adherence to confidentiality standards, protecting clients'' privacy during the recovery process.
- Utilized motivational interviewing techniques to help clients identify barriers to recovery and develop strategies for overcoming them.
- Contributed to program improvement initiatives by providing feedback on curriculum content based on client needs and experiences.
- Promoted healthy lifestyle choices through education on nutrition, exercise, sleep hygiene, stress management techniques, and mindfulness practices.
- Enhanced client engagement in recovery programs by providing compassionate support and guidance.
- Empowered clients to set and achieve realistic goals through guided goal-setting sessions and progress monitoring.
- Strengthened relationships with community partners, enabling better access to resources and support services for clients.
- Signposted additional support services, including housing, employment and childcare assistance.
- Planned appropriate treatment and discharge schedules to maximize success.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Documented case management activity for accurate, reliable records.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
Education
Bachelor of Science - Rehabilitation Studies
University of North Texas
Denton, TX08.2022
Associate of Science - LCDC
Texas State Technical College
Abilene, TX08.2018
Skills
- Customer service experience
- Business knowledge
- Administration knowledge
- Scheduling Coordination
- Program assessment
- Understanding of human resources
- Problem-Solving
- Attention to Detail
- Critical Thinking
- Decision-Making
- Effective leader
- Program Operations
- Task Delegation
- Dependability and Cooperation
Timeline
Assistant Program Director
Serenity Foundation Of Abilene
02.2016 - Current
LCDC
Serenity Foundation Of Abilene
02.2016 - Current
MAT Peer Recovery Coach
Serenity Foundation Of Abilene
02.2016 - Current
Bachelor of Science - Rehabilitation Studies
University of North Texas
Associate of Science - LCDC
Texas State Technical College
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