Teresa Garay-Ramirez
River Forest,IL
Summary
Dynamic and results-oriented professional with a proven track record at TRIO Student Support Services and Provare. Excelled in roles requiring exceptional relationship management and multitasking abilities. Demonstrated leadership through community outreach and customer service excellence, enhancing student and guest experiences. Skilled in conflict resolution and active learning, consistently promoting a culture of respect and understanding.
Offering strong interpersonal and communication skills, ready to learn and develop in dynamic environment. Brings understanding of effective communication strategies and ability to engage with diverse student populations. Ready to use and develop these skills to excel in crisis recovery support role.
Overview
2
2
years of professional experience
Work History
Student Ambassador
TRIO Student Support Services
03.2024 - Current
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Contributed to a positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
- Developed essential leadership skills through participation in specialized training programs and workshops offered by the university.
- Supported student success by offering peer-to-peer mentorship, sharing study tips, and advising on course selection.
- Collaborated effectively with other student organizations to promote joint initiatives that benefited the entire campus community.
- Reinforced university values of integrity, respect, innovation, excellence, leadership among fellow students through active role modeling of these qualities.
- Encouraged culture of respect and understanding, initiating dialogue on challenging topics.
Restaurant Hostess
Provare
07.2023 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
Master of Arts - Trauma Informed Leadership
Dominican University
River Forest, IL05-2027
Bachelor of Arts - Psychology
Dominican University
River Forest, IL05-2026
Skills
- Community outreach
- Relationship management
- Initiative-taking
- Student welfare
- Customer service
- Strong multitasking
- Active learning
- Conflict resolution
- Assertiveness
- Judgment and decision making
- Social perceptiveness
Timeline
Student Ambassador
TRIO Student Support Services
03.2024 - Current
Restaurant Hostess
Provare
07.2023 - Current
Master of Arts - Trauma Informed Leadership
Dominican University
Bachelor of Arts - Psychology
Dominican University
Similar Profiles
Krushil PatelKrushil Patel
Graduate Assistant at TRIO Student Support ServicesGraduate Assistant at TRIO Student Support Services
Ma Veralou Joy LaredoMa Veralou Joy Laredo
Student Assistant at TRIO Student Support ServicesStudent Assistant at TRIO Student Support Services
Joshua Bey IIJoshua Bey II
Work Study Student at TRIO Student Support ServicesWork Study Student at TRIO Student Support Services