Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Gibson

Valley Mills

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

19
19
years of professional experience

Work History

Office Manager

EEES Energy Solutions
10.2017 - 10.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.

Administrative Assistant

Republic Services
02.2015 - 05.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Office Administrator

Tervita
09.2010 - 02.2015
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.

Administrative Assistant

CCS Midstream Services
07.2008 - 09.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Billing Supervisor, Accounts Receivable, AP

Mobley Oil Field Service
05.2005 - 07.2008
  • Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
  • Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
  • Managed the preparation and distribution of customer invoices within strict deadlines, upholding adherence to company policies and client agreements.
  • Routinely conducted internal audits of financial records to detect discrepancies or potential fraud risks, enabling timely intervention and issue resolution.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.

Education

Business

Kilgore College
Kilgore, TX

High School Diploma -

Gilmer High School
Gilmer, TX
05-1988

Skills

  • Customer service
  • Microsoft Word
  • Customer engagement
  • Reporting skills
  • Time management
  • Office management
  • Organizational skills
  • Data entry

Timeline

Office Manager

EEES Energy Solutions
10.2017 - 10.2024

Administrative Assistant

Republic Services
02.2015 - 05.2017

Office Administrator

Tervita
09.2010 - 02.2015

Administrative Assistant

CCS Midstream Services
07.2008 - 09.2010

Billing Supervisor, Accounts Receivable, AP

Mobley Oil Field Service
05.2005 - 07.2008

Business

Kilgore College

High School Diploma -

Gilmer High School

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