Teresa Givens

To support the DC Managers

• Send daily reports through email
• Update schedules
• Enter PTO's, LOA's
• Fill out and track FMLA's
• Create purchase orders for accounting
• Track vaccinations
• Keep track of agencies new hires
• Transition and on board employees
• Host Zoom meetings
• Payroll/Paychex
• Benefits
• Organize events
• Train managers/supervisors
• Keeping up with labor laws.
• Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
• Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
• Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
• Provided ongoing training opportunities for staff members, fostering professional development and career advancement.
• Developed strategic HR initiatives aligned with company goals for improved overall performance levels.
• Successfully mediated workplace disputes; preserving strong working relationships among team members.
• Reduced company's legal risks by ensuring compliance with local, state, and federal labor laws.
• Oversaw payroll processing tasks while maintaining accuracy and adherence to deadlines.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Developed comprehensive benefits packages to attract and retain top talent within the organization.
• Implemented performance management systems to improve employee productivity and job satisfaction.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Directed and controlled 401K, medical, dental, and vision benefit packages.
• Developed succession plans and promotion paths for staff.
• Maintained human resources regulatory compliance with local, state and federal laws.
• Assisted in creating a diversity-focused hiring strategy to promote an inclusive workplace culture.
• Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
• Liaised between multiple business divisions to improve communications.
• Facilitated open communication channels between employees and management, promoting a positive work environment.
• Evaluated employee compensation structures to maintain market competitiveness while adhering to budgetary constraints.
• Enhanced employee retention by developing and implementing effective onboarding programs.
• Streamlined HR processes for increased efficiency and reduced administrative workload.
• Supported organizational growth by actively participating in the recruitment and selection of top talent.
• Coordinated annual performance review process, providing constructive feedback for individual growth opportunities within the organization.
• Implemented succession planning measures to ensure smooth transitions during times of change or turnover within the organization.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Oversaw hiring, staffing, and labor law compliance.
• Updated HR database with new employee information, changes in benefits, and other details.
• Prepared new hire letters, employee contracts, and corporate policies.
• Answered employee inquiries regarding health benefits and 401k options.
• Organized company-wide events designed to boost employee morale.
• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
• Managed benefits enrollment by answering questions and aiding employees with login details.
• Distributed employee engagement surveys to identify areas of improvement.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Coordinated technical training and personal development classes for staff members.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Instructed senior leaders on appropriate employee corrective steps.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.

• Restock Inventory
• Drive a mule cart
• Transfer boxes from one area to another
• Use an RF scanner
• Consistently lifted materials weighing as much as 50 pounds.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

• Recruited for new employees
• Onboarded over 50 new employees
• Trained 5 new cashiers in a hiring season
• Was in charge of running customer service
• Problem solved customer issues

• Ran a 15 employee store
• Recruited through social media and job boards
• Hired and trained each employee
• Schedule and payroll data entry
• Gave reviews
• Negotiated raises and promotions
• Responsible for budget management
• Handled customer inquiries and complaints
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.

• Trained new employees
• Merchandising
• Inventory
• Excellent Customer Service
• Processed freight
• Cashiering
• Data entry