Teresa Goff
Mooreland,OK
Summary
Proven efficiency enhancer at Oklahoma Department of Corrections, adept in file management and inter-office communications. Mastered confidentiality and office correspondence, significantly automating operations. Skilled in prioritizing tasks and managing time, ensuring seamless workflow and heightened productivity.
Overview
2
2
years of professional experience
Work History
Secretary II
Oklahoma Department Of Corrections
Helena, OK
03.2023 - Current
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Maintained organized filing system of paper and electronic documents.
- Handled confidential documents with discretion.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Organized and maintained filing systems for important documents.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Composed, edited and typed complex memos and reports with job-related software.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Education
Associate of Applied Science - Criminal Justice
Seminole State College of Oklahoma
OklahomaSkills
- Office correspondence
- Phone reception
- Letter writing
- Prioritization and time management
- Inter-office communications
- Travel arrangements
- Inventory purchasing
- Document preparation
- File management
- Filing experience
- File systems management
- Phone etiquette
- Confidentiality
- Keyboarding skills
Timeline
Secretary II
Oklahoma Department Of Corrections
03.2023 - Current
Associate of Applied Science - Criminal Justice
Seminole State College of Oklahoma
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