Patient care resource manager functions within the multidisciplinary team to facilitate an assigned group of patients through the health care system with the primary focus of efficient, effective, compassionate inpatient care and a safe transition to the next level of care. Documents, communicates, and collects data to evaluate and improve appropriateness of care. We collaborate with physicians, nurses, and other health care workers to provide comprehensive case management assessment, treatment, and follow up evaluation for patients and to communicate plan of care. PCRM's ensure efficient resource utilization reviews.
Overview
27
27
years of professional experience
Work History
Patient Care Resource Manager
The Ohio State's Wexner Medical Center
Columbus, OH
01.2015 - 03.2024
Patient Care Resource Manager
Patient needs and assessments
Utilization reviews
Charting clinical documentation
Disciplinary team rounds which includes; Physician, staff, PT, SW, and Pharmacy
Discharge planning and coordination
Provided direct patient care to cancer patients in an outpatient setting.
Monitored vital signs of cancer patients during treatments, adjusting medications accordingly.
Collaborated with multidisciplinary teams to create individualized plans of care for each patient.
Performed nursing assessments and developed interventions based on the assessment findings.
Coordinated patient referrals to other healthcare professionals or community resources as needed.
Provided education regarding disease processes, medication management, symptom control and nutrition therapy to patients and families.
Maintained accurate documentation of patient assessments, changes in condition, treatments administered and progress notes in electronic health records.
Reviewed laboratory results for abnormalities and reported them to physicians for further investigation.
Fostered positive relationships with patients by responding quickly to their needs while maintaining a professional demeanor at all times.
Communicated effectively with interdisciplinary team members about plan of care updates and changes.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Skilled Nurse Home Health Care
Ambassadors HHC
Pickerington, OH
01.2010 - 02.2020
Completed initial assessments of patients and family to determine and address individual home care needs.
Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Developed care plans, covering goals based on nursing diagnosis and incorporating therapeutic, preventive and rehabilitative nursing actions.
Notified physicians of changes in patients' conditions.
Resolved issues in field by notifying physician immediately to determine course of action.
Post Anesthesia Care Unit
The Ohio State's Wexner Medical Center
Columbus, OH
07.1997 - 01.2014
Patient Care Coordinator in Post Ansthesia Care Unit
Monitoring
Client needs assessment
Chart documentation
Patient education and Counseling
Pain management
Education
Associate of Applied Science - Respiratory Therapy
Columbus State Community College
Columbus, OH
06.1986
Associate of Applied Science - Registered Nurse
Columbus State Community College
Columbus, OH
06.1991
Bachelor of Science - Nursing
Capital University
Columbus, OH
06.1996
Skills
General anesthesia care
Post-op care
Charge Nurse
Preceptor
Timeline
Patient Care Resource Manager
The Ohio State's Wexner Medical Center
01.2015 - 03.2024
Skilled Nurse Home Health Care
Ambassadors HHC
01.2010 - 02.2020
Post Anesthesia Care Unit
The Ohio State's Wexner Medical Center
07.1997 - 01.2014
Associate of Applied Science - Respiratory Therapy
Epic Beaker Clinical Applications Analyst at The Ohio State Wexner Medical CenterEpic Beaker Clinical Applications Analyst at The Ohio State Wexner Medical Center
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