TERESA GREGORI
MENTOR
Summary
Bartender with over a decade of experience in crafting innovative cocktails and optimizing bar operations to exceed sales targets. Demonstrates expertise in customer engagement, team leadership, and inventory management, consistently enhancing customer satisfaction and streamlining service processes. Aspires to leverage extensive skills in a dynamic environment, promoting exceptional service quality and efficient operations.
Overview
11
11
years of professional experience
Work History
Account Executive
5W&Co
Cleveland
10.2025 - 11.2025
- Managed client relationships to ensure seamless communication and service delivery.
- Collaborated with internal teams to create compelling pitches and presentations.
- Analyzed campaign performance data to recommend adjustments and improvements.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Participated in training sessions on topics related to sales techniques or industry regulations.
Bartender
Barrio Tacos
Willoughby
03.2022 - 10.2025
- Craft innovative cocktails, elevate guest experiences, and manage bar inventory.
- Consistently exceed sales targets and receive positive customer feedback.
- Optimize bar operations, reducing waste and improving efficiency.
- Implement new systems that streamline service and boost customer satisfaction scores.
- Foster teamwork among staff, ensuring seamless service during peak hours.
- Train new hires on cocktail preparation and customer service best practices.
- Maintain meticulous bar cleanliness and organization.
Bartender
Chesterland Tavern
Chesterland
09.2014 - 11.2021
- Meticulously followed health and safety protocols.
- Accurately processed payments and managed cash drawer.
- Consistently garnished drinks to enhance presentation.
- Expertly mixed diverse cocktails, ensuring precise measurements and optimal flavor profiles.
- Maintained impeccable bar cleanliness, adhering to strict health standards.
- Boosted customer satisfaction through personalized drink recommendations.
- Implemented efficient inventory system, reducing waste and optimizing stock levels.
- Fostered positive team dynamics, coordinating seamlessly with kitchen staff and servers.
- Mentored new bartenders, enhancing overall service quality.
Education
BACHELOR'S - ACCOUNTING
Ursuline College
Pepper Pike, Ohio06.2020
Skills
- Customer engagement
- Team leadership
- Inventory management
- Problem solving
- Sales strategy
- Health compliance
- Presentation skills
- Conflict resolution
- Customer presentations
- Time management
- Staff training
- Service efficiency
- Adaptability
- Customer experience
- Bar management
Accomplishments
Graduated from college with honors 3.92 GPA
Timeline
Account Executive
5W&Co
10.2025 - 11.2025
Bartender
Barrio Tacos
03.2022 - 10.2025
Bartender
Chesterland Tavern
09.2014 - 11.2021
BACHELOR'S - ACCOUNTING
Ursuline College