Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Teresa Guthan

Coatesville,PA

Summary

Hardworking and reliable focused on going above and beyond to support team and serve customers. Trained in many areas and offering top-notch skills n abilities. Motivated to continue to learn and grow as part of a professional team. Dependable reliable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Skilled team player with strong background in many different environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

  • Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

8
8
years of professional experience

Work History

Parts Driver/Warehouse

NAPA Auto Parts
Downingtown, PA
01.2017 - 01.2019
  • I have driving and Warehouse experience I had been a parts driver for Napa Auto Parts in Downingtown includes: money handling/ collecting payments / Warehouse experience taking n pulling orders to match invoices navigation / delivering ordered parts a lot of customer relations also building a rapport with customers n clients creating friendships to maintain repeat business

Reservation Associate / Dispatching

Rainbow Cab n Towncar Services / Tolsdorf oil n lube co
West Chester, PA
01.2004 - 01.2008
  • N navigation of large fleets
  • Taking Reservations n flight information for arranging pick up n drop off services credit card payments n running end of night totals for books n accounting department
  • Moved into the DISPATCHING DEPARTMENT duties included:
  • Arranging fleet of cabs for pick up n drop off appointments checking incoming n out going flights to arrange town car services or cabs for client services directing fleet drivers to shortest routes also traffic detours, etc
  • Time management for a cabs n town cars to keep schedules running on time n effectively n on time on point

Office Administrator

Comfort Keepers
Glen Mills, PA
08.2004 - 02.2006
  • Drafted documents, correspondence and reports using MS Office Suite tools
  • Oversaw payroll, financial recordkeeping, accounts receivable and accounts payable
  • Assigned and managed special CNA'S or RN'S by scheduling, allocating their skills n resources to provide the proper care for each client depending on their needs,
  • Hiring and Firing on each caregiver extensive background checks checking references arranging training classes n safety procedures for caregivers invoicing and billing per client monthly or for period of time of services giving arranging hospice care for families dealing with hard decisions working side by side with the Department of Aging along with the housing authorities in keeping code requirements for clients who are having issues handling their housing n legal issues
  • WHEN I FIRST STARTED WITH THIS COMPANY, THEY HAD 10 CLIENTS AND 8 CAREGIVERS BY THE TIME I ENDED WITH THIS COMPANY DUE TO A BAD TRUCKING ACCIDENT I HAD GROWN THE COMPANY TO 50+ CAREGIVERS N 48 CLIENTS WITH PLENTY OF OPPERTUNITIES TO KEEP GROWING IN THE RIGHT DIRECTION.

Education

High school diploma - Business

Unionville High School

High school diploma -

COATESVILLE

Skills

  • Social Skills, Time Management, Problem sovling, Navigation, Etc (10 years)
  • I have been so Contracting for the past few years doing pretty much everything and anything
  • I have construction experience very little auto experience I do have Driving Experience I have
  • Customer service a lot of customer service experience I was heading up a senior care company in
  • The office hiring and firing doing background checks Etc also have Hotel experience as far as head
  • Delivery schedule development
  • Safe driving
  • Local routes understanding
  • Payment collection
  • Vehicle maintenance
  • Drive vehicles
  • Sell products
  • Serve customers
  • Preventive maintenance
  • Plan routes
  • Secure loads
  • Teamwork
  • Coordination
  • Training
  • Motivation
  • Verbal communication
  • Equipment] operation
  • Research
  • Networking

Accomplishments

  • Certifications jack of all trades (10+ years) Management (7 years) Route driving (10+ years) Delivery Driver Experience (10+ years) Front Desk (10+ years) Payroll (8 years) Guest Services (10+ years) Management (10+ years) Accounts Payable (8 years) Accounts Receivable (10+ years) Office Management (10+ years) Human Resources (10+ years) Landscape Maintenance (10+ years) Laundry (10+ years) Time Management (10+ years) Interviewing (9 years) Bookkeeping (10+ years) Administrative Experience (10+ years) Microsoft Word (8 years) Personal Assistant Experience (10+ years) English (10+ years) Supervising Experience (10+ years) Recruiting (10+ years) Maintenance SOCIAL SKILLS, NAVIGATION, PROBLEM SOLVING,MULTI TASKING N TIME MANAGEMENT (10+ years) Load & Unload (7 years) Merchandising (10+ years) Box Truck (10+ years) Flatbed (6 years) Microsoft Outlook (5 years) QuickBooks (6 years)

Additional Information

  • Additional Information , Authorized to work in the US for any employer

Timeline

Parts Driver/Warehouse

NAPA Auto Parts
01.2017 - 01.2019

Office Administrator

Comfort Keepers
08.2004 - 02.2006

Reservation Associate / Dispatching

Rainbow Cab n Towncar Services / Tolsdorf oil n lube co
01.2004 - 01.2008

High school diploma - Business

Unionville High School

High school diploma -

COATESVILLE

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Teresa Guthan