Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Teresa Gutierrez

Euless,TX

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at Walmart and United Supermarkets. Excelled in team collaboration and time management, significantly enhancing customer satisfaction and loyalty. Skilled in multitasking and leveraging exceptional people skills to meet and exceed sales goals. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets. Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

26
26
years of professional experience

Work History

Sales Associate

Walmart
09.2004 - 08.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed efficient cash register operations.
  • Engaged with customers to build rapport and loyalty.

Deli Manager

United Supermarkets
07.2002 - 07.2004
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Planned and executed promotions and special events in close collaboration with management.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Controlled food costs and managed inventory.
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Controlled inventory costs by carefully managing portion control and reducing waste.

Cashier

Mickey's Convenience Stores
10.1998 - 06.2002
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise in front lanes.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Canadian High School
Canadian, TX
05.1993

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service

Timeline

Sales Associate

Walmart
09.2004 - 08.2024

Deli Manager

United Supermarkets
07.2002 - 07.2004

Cashier

Mickey's Convenience Stores
10.1998 - 06.2002

High School Diploma -

Canadian High School
Teresa Gutierrez