Personable Apartment Manager with expertise in contract and lease negotiation, tenant application review and rent collection and payment management. Offering 10+ years of experience managing apartment community of 350 units. In-depth knowledge of property management, including financing, and budgeting and leasing.
Overview
18
18
years of professional experience
Work History
Apartment Manager
Sequoia Real Estate Management
2014.03 - Current
Conduct screening for Occupancy
Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
Conducted move-out and move-in inspections to determine charges for damages and market readiness.
Trained new team members on company policies and procedures, improving overall staff performance and collaboration.
Site Administrator
Lifelink Corporation
2006.05 - 2007.10
Managed a team of 3 employees
Implemented policies and procedures as stated through HUD guidelines
Monitors quarterly budgets
Prepared and maintained weekly, monthly, and quarterly reports
Oversaw the procurement of essential supplies, negotiating favorable terms with vendors while maintaining quality standards.
Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
Served as point of contact for facility maintenance requests, coordinating prompt resolution of issues impacting daily operations.
Contributed to organizational growth initiatives by proactively identifying areas for improvement and implementing data-driven solutions.
Conduct screening for occupancy rent-up, Maintain regulations through Corporate and HUD guidelines
Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction levels.
Education
Bachelor of Arts - Criminal Justice
Capella University
Minnesota City, MN
12.2013
Skills
Strong Communication Skills
Property Inspections
Leasing
Teamwork and Collaboration
Problem-Solving
Time Management
Multitasking
Attention to Detail
References
Ashley Burow, Supervisor, Sequoia Real Estate Management Inc., (262) 641-1000
James Stevenson, Retired, Regional Supervisor, Lifelink Corporation, (773) 983-7321
Chris Frantz, Maintenance Supervisor, Sequoia Real Estate, (262)-385-6976
Rental Property Manager at Park 52 Property Management & Real Estate BrokerageRental Property Manager at Park 52 Property Management & Real Estate Brokerage