TERESA HANNER
Paramount,CA
Summary
Seasoned professional with strong background in Luxury Fashion & Fine Jewelry. Experienced in multi-departments and store operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall Key Performance Indicators business performance through effective leadership and innovative problem-solving.
Overview
27
27
years of professional experience
Work History
Assistant Store Manager/Acting Store Manager
SPLENDID
SANTA MONICA
09.2023 - Current
- Build competencies plans and learning development goals for each member of the team
- Cultivate an environment which promotes teamwork and camaraderie
- Ensure that the brand standards are visually maintained throughout the store and with the team
- Responsible for Operations front and back of house, Recruiting and Hiring
- Achieves company KPI's and sales goals
- Driving high performances across all business initiatives: operational, merchandising, productivity, and client services.
Area Manager
SKIN ESSENCES
WEST COAST
03.2020 - 08.2022
- Driving high performances across all business initiatives: operational, productivity, products, merchandising and profitable sales
- Ensure attainment of sales, payroll, expenses and inventory shortage goals
- Meet and exceed companies client services objective
- Created clear company action plans to meet and exceed daily, weekly, monthly, quarterly and year sales goals
- Facilitated in writing the companies handbook.
Group Manager / Sales Manager - Fine Apparel, Contemporary, Intimates & Fine Jewelry
NEIMAN MARCUS
BEVERLY HILLS
07.2011 - 03.2020
- Overall management of 3 departments driving a $30M+ business
- Managed 2 Assistant Managers & 33 Sales Associates
- Spearheaded departments' performance to grow and develop sales and profit to exceed sales expectations set by corporate merchants
- Developed work environment conducive to employee and customer experience
- Trained sales associates and developed ongoing motivational activities to foster full potential by tracking and monitoring sales associates' performance
- Assisted senior buyers in product selection and assortment
- Utilized promotional strategies to identify trunk show opportunities to meet and exceed sales plan
- Led efforts in procurement of advance designer precious jewelry vendors
- Maintained and supported vendor relationships in coordination with senior buyers
- Received Top Sales Manager Awards for consistently exceeding annual sales plan
- Facilitated jewelry buys from trade shows.
Department Manager
BLOOMINGDALES
COSTA MESA
03.2007 - 07.2011
- Directed daily sales plans, merchandising and product control
- Conducted team management efforts that led to retention, development and reduced turnover
- Developed and managed high level customer service environment
- Managed product assortment, vendor partnerships and budgeting efforts to meet margins and goal of department
- Led hiring process for recruitment of top talent
- Received highest honor 'Best Of The Best' award for work excellence.
Department Manager
NEIMAN MARCUS
NEW PORT BEACH
02.1997 - 03.2007
- Managed department through effective communication of company policies and procedures
- Served as Intern promoted into several progressive managerial positions
- Identified top sellers and key items to communicate merchandise needs to buying organization
- Coordinated with buyers and vendor account executives in promoting new and existing lines
- Created clear department action plans to meet and exceed daily, weekly, monthly and seasonal sales goals.
Education
Fashion Merchandising
California State University, Long Beach
Long Beach, CASkills
- Relationship building and management
- Inventory Management
- Analytical and Strategizing Skills
- Excellent Eye for Buying/Visual Merchandising
- Effective Verbal & Written Communication
- Interpersonal Skills
- Zip-line & KWI
- Coaching and Conflict Resolution
- Sales Coaching
- Recruitment
- Microsoft Word
- Excel
- Outlook
- Customer Service and Engagement
- Team Building and Leadership
Corecompetences
- Leadership
- Inventory Management
- Analytical and Strategizing Skills
- Excellent Eye for Buying/Visual Merchandising
- Effective Verbal & Written Communication
- Interpersonal Skills
- Zip-line & KWI
- Coaching and Conflict Resolution
- Sales Coaching
- Recruitment
- Microsoft Word, Excel and Outlook
Personal Information
Title: SALES MANAGEMENT LEADER
Affiliations
- Lifetime Member of Delta Sigma Theta
Accomplishments
- Best of the Best Award -Bloomingdales 2009
References
References available upon request.
Timeline
Assistant Store Manager/Acting Store Manager
SPLENDID
09.2023 - Current
Area Manager
SKIN ESSENCES
03.2020 - 08.2022
Group Manager / Sales Manager - Fine Apparel, Contemporary, Intimates & Fine Jewelry
NEIMAN MARCUS
07.2011 - 03.2020
Department Manager
BLOOMINGDALES
03.2007 - 07.2011
Department Manager
NEIMAN MARCUS
02.1997 - 03.2007
Fashion Merchandising
California State University, Long Beach
Similar Profiles
ANNA ELIZABETH WILLIAMSANNA ELIZABETH WILLIAMS
Assistant Store Manager at SplendidAssistant Store Manager at Splendid
Areeb TariqAreeb Tariq
Waiting Staff Member/Coordinator at SplendidWaiting Staff Member/Coordinator at Splendid
Diane HillDiane Hill
Stylist at SplendidStylist at Splendid