Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TERESA HARDY

Capitol Heights,MD

Summary

Enthusiastic Security Officer willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS, Value Store Pharmacy
11.2014 - 01.2018
  • Assists pharmacists in filling over 100 prescriptions each day, by locating and dispensing orders precisely and efficiently
  • Aids with the communication of information required to consult customers regarding medications or supplies prescribed, including but not limited to, dosage, frequency, special requirements and possible drug reactions
  • Utilizes the pharmacy’s proprietary computer programing to access and protect prescription and consumer information
  • Calculates drug dosages and prepares prescription labels for pharmacists’ approval
  • Closely monitors inventory levels while scanning for outdated products
  • Improved the outdated filing system to ensure inventory records are accurate using Microsoft Excel
  • Replenishes pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Inventory Management Specialist

Heartland Healthcare Services
10.2020 - 01.2021
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Completed physical inventory counts each month.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Performed data entry and completed proper paperwork.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Developed and implemented strategies to keep stocks organized and reduce excess inventory.
  • Collaborated with the procurement team to establish steady supply of inventory.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Pharmacy Technician

Safeway
05.2022 - 08.2022
  • Communicated directly with doctors' offices via telephone, fax and email
  • Verified patient data and billing information
  • Strictly maintained customer and patient confidentiality
  • Conversed with all customers and staff in a pleasant and professional manner
  • Sterilized surfaces and equipment and prepared the pharmacy for opening
  • Selected the appropriate medicine and measured dosages to fill prescriptions
  • Sorted, stocked, and labeled medication within inventory.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Security Officer

Professional Security Corporation
06.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.

Education

Associate Degree - Nursing

Prince George’s Community College
Largo, MD

High School Diploma -

Central High School
Capitol Heights, MD

Certified Nursing Assistant/ Geriatric Nursing Assistant/ -

Certified Medical Assistant/ -

Medical Billing and Coding/ -

Medical Administrative Support Assistant -

Skills

  • NOTABLE EXPERTISE AND CAPABILITY:
  • Prescription Processing
  • Pharmaceutical Calculations
  • Medical and Pharmaceutical Terminology
  • Drug Classifications and Safety
  • Medication Inventory Management
  • Medicare, Medicaid and Prescription Processing
  • Customer Service/Customer Relations Training
  • Organizational Development
  • Skilled in
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Process Optimization
  • Logistics Documentation
  • Time Management
  • Sales Goals
  • Order Picking and Processing
  • Telephone Management
  • Critical Thinking
  • Order Management
  • Information Recording
  • Shipping and Receiving
  • Inventory Coordination
  • Materials Movement
  • Customer Preferences

Certification

  • Certified Pharmacy /technician, CVS - 2014 to 2022
  • Certified Security Officer, Professional Security Consultant - 2023 to 2025

Timeline

Security Officer

Professional Security Corporation
06.2023 - Current

Pharmacy Technician

Safeway
05.2022 - 08.2022

Inventory Management Specialist

Heartland Healthcare Services
10.2020 - 01.2021

Pharmacy Technician

CVS, Value Store Pharmacy
11.2014 - 01.2018

Associate Degree - Nursing

Prince George’s Community College

High School Diploma -

Central High School

Certified Nursing Assistant/ Geriatric Nursing Assistant/ -

Certified Medical Assistant/ -

Medical Billing and Coding/ -

Medical Administrative Support Assistant -

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