Teresa Harrison
San Antonio,TX
Summary
Dynamic Store Manager with a proven track record at Dollar Tree, excelling in customer service and analytical problem-solving. Successfully implemented loss prevention strategies, enhancing asset security and achieving sales goals through effective teamwork. Strong organizational skills facilitated efficient inventory management and a positive shopping environment, fostering customer loyalty and satisfaction.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
9
9
years of professional experience
Work History
Store Manager
Dollar Tree
05.2025 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained new staff on customer service standards and operational processes.
- Managed inventory levels, coordinating stock replenishment to maintain merchandise availability.
- Developed and executed visual merchandising strategies to enhance product presentation.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Conducted regular audits of sales transactions for accuracy and compliance with financial protocols.
- Approved regular payroll submissions for employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager
Dollar Tree
10.2016 - 05.2025
- Implemented loss prevention measures to minimize shrinkage and safeguard assets.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree - Accounting
Community College of Denver
Denver, COSkills
- Customer support
- Analytical problem-solving
- Customer service expertise
- Strong organizational skills
Timeline
Store Manager
Dollar Tree
05.2025 - Current
Store Manager
Dollar Tree
10.2016 - 05.2025
No Degree - Accounting
Community College of Denver