Teresa Harr Pena
Hazen
Summary
Dynamic warehouse professional with extensive experience at Trivium Packaging, excelling in forklift operation and quality control. Proven team leader skilled in inventory management and shipping procedures, consistently achieving high accuracy rates. Adept at training new employees, fostering a culture of safety and efficiency in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Driver
Trivium Packaging
04.2021 - 10.2025
- Operated propane utility and split-fork forklifts for shipping and receiving tasks.
- Checked pallet quality prior to loading, ensuring compliance with company policies.
- Utilized RF scanner for accurate location checks and pallet verification before trailer loading.
- Assisted drivers in picking up loaded trailers, issuing necessary paperwork for destinations.
- Unloaded plate materials, labeling pallets with proper receiving information.
- Sorted defective products when time permitted, adhering to quality regulations.
- Maintained a clean and organized warehouse environment to promote safety.
- Trained new employees on safety protocols, quality standards, and production processes.
Team Lead
JLH/Complemar
Sparks
01.2013 - 03.2021
- Overseeing up to 50+employees during peak seasons. Complemar uses the WMS system for dispatching orders into RF scanners in order to pick within the warehouse for various clients. Responsible for maintaining accuracy in profitable orders per hour while maintaining accuracy for error margins. Training all on-boarding of new employees and flex-workers to meet company standards and policies.
Volunteer
Hands of Hope Food Bank
Reno
03.2010 - 01.2014
- Responsible for training of new volunteers in food handling/serving. Outside liaison for donor resources, event planning, social media, and office receptionist. Pick-up and delivery of food products in the Reno, Fernley, Fallon area.
Incoming Call Sales
West Communication
Reno
08.2011 - 01.2013
- Contracted with AT&T for inbound national call center. Extremely high call volume with potential customers seeking new service and providing additional services to existing customer. Monthly metrics program for incentive with mandatory overtime.
Production
CSG Direct
Reno
10.2008 - 02.2011
- Responsible for bindery equipment operations, maintenance, shipping, receiving, Operating and maintain various bindery equipment including, Heidelberg and Baum folders with angles, Polar cutter, tabbers, and inserters. Manual pallet jack operation to move high volume paper products.
Press Operator/Bindery
Digiprint
Reno
04.2005 - 10.2008
- Fast paced environment, heavy lifting, high quality printing standards, deadlines, shipping, CSR, running various equipment, post office requirements, deliveries and networking. Main duties included operating a QM-46, Polar cutter, booklet maker, drill, collators, and assembly.
Press Operator/Bindery
Allegra
Reno
05.1999 - 04.2005
- Various duties. Operating QM-46, Heidelberg SM-52 (5 color w/coater), I-Tek, Polar knife, Heidelberg folders with angles.
- Press Skills: Mixing ink to customer satisfaction and accordance to PMS specifications, processing plates, and hanging plates on proper units. Reading job tickets or work orders to process job effectively and without error. Cleaning and maintenance of ink, water, transfer rollers, and back cylinders. Loading correct size/type of paper into feeder, checking consistency of color/registration throughout run, and properly removing from delivery. UV coater-maintenance and operation.
Education
High School Diploma - General Studies
Procter Hug High
Reno, Nevada06.1985
Skills
- Forklift operation
- RF scanner utilization
- Quality control
- Inventory management
- Shipping procedures
- Team leadership
Certification
- Forklift Certified
- Drexel (right swing) forklift
- Nissan forklift
- Wave
- Order Picker
- Completed Fire Extinguisher Training
- Hazmat Certification in 2018
Hobbies and Interests
Photography
Gardening
Canning food
Volunteering in the local community
Timeline
Warehouse Forklift Driver
Trivium Packaging
04.2021 - 10.2025
Team Lead
JLH/Complemar
01.2013 - 03.2021
Incoming Call Sales
West Communication
08.2011 - 01.2013
Volunteer
Hands of Hope Food Bank
03.2010 - 01.2014
Production
CSG Direct
10.2008 - 02.2011
Press Operator/Bindery
Digiprint
04.2005 - 10.2008
Press Operator/Bindery
Allegra
05.1999 - 04.2005
High School Diploma - General Studies
Procter Hug High