Teresa Heflin
Boaz,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Medical Assistant
New Life Family Medicine
01.2022 - Current
- Call and fax pharmacies to submit prescriptions and refills.
- Help improve patient outcomes by educating and advising on relevant treatments and care.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic.
Medical Assistant
Go Medical Group
01.2006 - 12.2022
- Called and faxed pharmacies to submit prescriptions and refills.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
Education
No Degree - Nursing
Snead State Community College
Boaz, ALSome College (No Degree) - Medical Assistant
Gadsden Business College
Rainbow City, ALSkills
- Operating EKG Equipment
- Medical Procedures
- Case Management
- Coordinating Drug Refills
- Electronic Charting
- Vitals Collection and Documentation
- Flexibility and Adaptability
- Vital Sign Monitoring
- Decision-Making
- Trustworthy companion
- Laboratory Specimen Collection
- CPR
- Prioritizing stat orders
- Phlebotomy
- Administering Medications
- Professional Bedside Manner
- Centrifuge Operation
- Prior Authorizations
- Referrals
Timeline
Medical Assistant
New Life Family Medicine
01.2022 - Current
Medical Assistant
Go Medical Group
01.2006 - 12.2022
No Degree - Nursing
Snead State Community College
Some College (No Degree) - Medical Assistant
Gadsden Business College
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