Teresa Henderson

production worker at frito lay west valley plant. worked in packaging, Site expert trainer for Packers and machine operators. Then transferred dept. to run machinerary in the of the potato chips,cheetos,and corn chips of all varieties. Entering data from tests on product. operating equipment ,and sanitations of equipment and reassemble parts after sanitation.

As a trainer I taught classes for new hire employees and safety classes and educated employees on new equipment.

I also did risk assesments, SOP, training

started in packaging, then imaging of innerlayer circuitry of a circuit board, then outerlayer imagining of the circuit board. was the shift dept lead. organized which projects were priority. Oversee quality of project then distribute to the next dept. required to finish the project.

took incoming calls for Sprint cell Phone, and Direct TV. Helped customers with set ups, billing, technical issues, and questions they had with plans or service. I got a 110 review on a call for going above and beyond to fix a customers issue that a previous representative had caused by mistake.

placed orders for product with suppliers. organized and stocked department. scheduled employees for shifts depending on needs of the business. helped customers and any issues that arose

started as a cashier in 1976. Then promoted to lead, promoted to assistant manager, and for last 5 year of my employment there was the Restaurant manager. I was in charge of everything from hiring to maintenance. I was responsible for the employees, the cash the restaurant took in , inventory, detailed paperwork showing how much the restaurants profits were, scheduling , and the mantainance of the building, equipment , and grounds. Also did promotions for the restaurant with USU and local things going on in the community.