Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Holguin

El Paso,TX

Summary

Versatile and dynamic professional with a proven track record in both culinary and financial sectors, notably at Gorditas Y Burritos EP and Paquetería Castores. Excelled in team collaboration and food safety, enhancing kitchen efficiency and compliance. Skilled in credit management, significantly minimizing risk exposure through meticulous creditworthiness evaluations. Demonstrates a positive attitude and a commitment to continual improvement, driving success and customer satisfaction.

Experienced with food preparation, dishwashing, and kitchen maintenance. Utilizes effective multitasking to support smooth kitchen operations and assist chefs. Knowledge of hygiene standards and safety protocols to ensure clean and organized kitchen environment.

Overview

8
8
years of professional experience

Work History

Auxiliar De Cocina

Gorditas Y Burritos EP
03.2024 - 10.2024
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Followed recipes and chef instructions to prepare food correctly.
  • Plated and presented food following chef requirements.
  • Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Transported food items from storage areas to kitchen for prepping.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Learned other teammates' work tasks to train as backup.
  • Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Maintained composure and work quality while under stress.
  • Trained new staff on food preparation and safety procedures.
  • Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.

Auxiliar De Crédito Y Cobranza

AGmetales
10.2019 - 11.2020
  • Maintained accurate records of customer communications, payments, and account status for optimal reporting and analysis purposes.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Entered client details and notes into system for interdepartmental access and review.
  • Promoted a positive customer experience during the collections process, leading to increased client retention rates.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
  • Collected on delinquent accounts to reduce overdue balances.
  • Implemented customized payment plans based on debtor''s financial situation, increasing likelihood of full repayments over time.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Achieved successful settlements by skillfully negotiating terms agreeable to both parties involved in disputes.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Gerente De Crédito Y Cobranza

Paquetería Castores
02.2017 - 11.2018
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Complied with established internal controls and policies.
  • Developed strategic plans for day-to-day financial operations.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Utilized financial software to prepare consolidated financial statements.
  • Established clear performance goals for the team that aligned with organizational objectives, driving success through focused effort and accountability.
  • Collaborated with sales teams to establish appropriate credit limits, supporting revenue growth while minimizing risk exposure.
  • Managed disputes effectively by working closely with internal departments to resolve issues quickly and maintain customer goodwill.
  • Streamlined credit application processes, resulting in faster approvals and increased customer satisfaction.
  • Evaluated staff performance periodically through objective metrics such as collection target achievements and customer feedback, fostering a results-driven culture within the team.
  • Reviewed financial statements regularly to assess clients'' financial stability and identify any emerging risks or opportunities within the portfolio.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Auxiliar De Crédito Y Cobranza

GasPro
09.2017 - 11.2017
  • Evaluated creditworthiness of potential customers by conducting thorough credit checks, resulting in minimized risk exposure for the company.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.

Education

Justo Sierra Núm 3030
Santa Bárbara Chihuahuas

Skills

  • Positive Attitude
  • Kitchen Cleaning and Maintenance
  • Team Collaboration
  • Food Preparation
  • Dishwashing
  • Equipment Cleaning
  • Punctual and Reliable
  • Kitchen Organization
  • Food safety understanding
  • Workplace Health and Safety
  • Cooking
  • Food safety knowledge
  • Stock management
  • Food safety measures
  • Food Storage
  • Verbal and written communication
  • Supply Restocking

Timeline

Auxiliar De Cocina

Gorditas Y Burritos EP
03.2024 - 10.2024

Auxiliar De Crédito Y Cobranza

AGmetales
10.2019 - 11.2020

Auxiliar De Crédito Y Cobranza

GasPro
09.2017 - 11.2017

Gerente De Crédito Y Cobranza

Paquetería Castores
02.2017 - 11.2018

Justo Sierra Núm 3030

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Teresa Holguin