Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Kamekona

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

14
14
years of professional experience

Work History

Residential/Commercial Cleaner

Teresa Kamekona
02.2017 - Current
  • Clean building floors by sweeping, mopping, and scrubbing floors.
  • Disinfect restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • As an independent contractor handle all customer, financial and supply needs.

Graveyard Cashier

Arco Ampm
07.2022 - 09.2023
  • Delivered expert, friendly service to serve every customer need.
  • Used superior customer service skills to help customers locate and select merchandise.
  • Pushed out large amounts of new stock during slower overnight hours.
  • Completed and filed daily store close reports for management and transitioned system to new business day.
  • Operated lottery terminal to issue, check and redeem tickets.
  • Sought out opportunities to improve store appearance and operations in between assigned overnight work.
  • Performed cash, card and check transactions to complete customer purchases.

Banquet Captain/Server

IHG Hotels/Max's Auburn
12.2012 - 05.2015
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Liaised with venue management to monitor logistics and timelines.

Catering Manager

Asante Catering
12.2009 - 11.2012
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Worked with chefs to plan menus according to client needs and budgets.

Education

Associate of Business Administration - Business Administration And Management

Sierra College
Rocklin, Ca
05.2017

Skills

  • Specialty Deep Cleaning
  • Project Coordination
  • Quality Control
  • Guest Satisfaction
  • Billing and Payment Processing
  • Guest Relations
  • Teamwork and Collaboration
  • Schedule Coordination
  • Hospitality Management
  • Staff Management

Timeline

Graveyard Cashier

Arco Ampm
07.2022 - 09.2023

Residential/Commercial Cleaner

Teresa Kamekona
02.2017 - Current

Banquet Captain/Server

IHG Hotels/Max's Auburn
12.2012 - 05.2015

Catering Manager

Asante Catering
12.2009 - 11.2012

Associate of Business Administration - Business Administration And Management

Sierra College

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Teresa Kamekona