Teresa Kelsey
OAKLAND,TN
Summary
Dynamic Log Admin and CDL Truck Driver with a proven track record at Ozark Motor Lines, excelling in customer service and problem-solving. Recognized for meticulous attention to detail and effective communication, ensuring compliance and optimizing delivery schedules. Adaptable and dependable, committed to fostering positive relationships and enhancing operational efficiency.
Overview
14
14
years of professional experience
Work History
Log Admin
Ozark Motor Lines
07.2015 - Current
- Managed log data entry to ensure accuracy and consistency across records.
- Conducted audit checks to maintain compliance with internal policies and regulations.
- Coordinated incident reporting processes to facilitate timely resolution of issues.
- Analyzed system performance metrics to identify areas for improvement.
- Provided support in troubleshooting log-related incidents to minimize downtime.
- Conducted regular reviews of log entries to ensure data accuracy and completeness.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
CDL Truck Driver
Ozark Motor Lines
03.2012 - 07.2015
- Operated trucks efficiently across diverse routes, ensuring timely deliveries and optimal customer satisfaction.
- Executed thorough vehicle inspections before and after trips, identifying maintenance needs to enhance safety.
- Coordinated logistics for multi-stop routes, optimizing delivery schedules to meet customer demands.
- Secured loads effectively, adhering to company policies and safety regulations to prevent accidents.
- Communicated proactively with dispatch regarding route changes and potential delays to enhance operational efficiency.
- Documented vehicle maintenance issues accurately, facilitating prompt repairs and reducing downtime.
- Adapted to changing weather conditions, ensuring safe driving practices and timely deliveries.
- Engaged with customers professionally during deliveries, addressing inquiries and fostering positive relationships.
- Followed all federal and state regulations, maintaining compliance to uphold high safety standards.
- Utilized GPS technology for precise navigation, improving route efficiency and reducing fuel consumption.
- Maintained comprehensive knowledge of DOT regulations, ensuring compliance at all times.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Filled out load paperwork and DOT-mandated log books.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
High School Diploma -
El Camino High School
Oceanside, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Active listening
- Verbal communication
- Problem resolution
- Decision-making
- Organization and time management
- Organizational skills
- Computer skills
Timeline
Log Admin
Ozark Motor Lines
07.2015 - Current
CDL Truck Driver
Ozark Motor Lines
03.2012 - 07.2015
High School Diploma -
El Camino High School