Teresa Kidd
Cottondale,AL
Summary
Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity.
Overview
24
24
years of professional experience
Work History
Administrative Office Coordinator
John R. Goff Clinical Neuropsychology
Tuscaloosa, AL
03.2023 - 03.2025
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Maintained comprehensive databases and filing systems, both electronic and paper, to ensure information is organized and easily accessible.
- Managed calendars for staff members ensuring all appointments were recorded accurately.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Office Administrator
Excel Logistics
Baton Rouge, LA
12.2016 - 12.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Processed financial documents, contracts, expense reports and invoices.
- Coordinated and managed daily administrative operations of the office.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Organized and maintained filing systems, including electronic databases and records.
Dental Office Manager
Hamick Dental
Baton Rouge, LA
01.2011 - 12.2016
- Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Ensured accurate data entry of patient information into the office management system.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Monitored inventory of dental supplies and placed orders when necessary.
Office Administrator
Baton Rouge Clerk of Courts
Baton Rouge, LA
02.2001 - 12.2010
- Provided administrative support to the court staff by preparing and filing legal documents.
- Updated records after each hearing or trial was concluded.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Processed legal filings and fees, ensuring compliance with court procedures.
- Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
Education
Associate of Applied Science - Business Administration And Management
Baton Rouge Community College
Baton Rouge, LA05-1995
Skills
- Documentation and recordkeeping
- Correspondence management
- Schedule management
- Office administration
- Inbound phone call handling
- Managing office supply inventory
- Budgeting and finance
References
References available upon request.
Timeline
Administrative Office Coordinator
John R. Goff Clinical Neuropsychology
03.2023 - 03.2025
Office Administrator
Excel Logistics
12.2016 - 12.2022
Dental Office Manager
Hamick Dental
01.2011 - 12.2016
Office Administrator
Baton Rouge Clerk of Courts
02.2001 - 12.2010
Associate of Applied Science - Business Administration And Management
Baton Rouge Community College
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