Teresa Kreske
Mishawaka,Indiana
Summary
Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Rehab Case Manager
Creekside Village
06.2021 - Current
- Responsible for daily oversight of Rehab Unit, physician follow up, admission screening and discharge planning.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Training Table Chef - Football
University of Notre Dame
04.2019 - 06.2021
- Responsible for ordering supplies and maintaining stock area
- Food preparation and service
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
Clinic RN Case Manager/Clinic Nurse/Educator Trainer
Indiana Health Center, Inc.
12.2015 - 12.2018
- Responsible for: Physician order processing, prescription refills, vaccination reminder tracking and administration, lab testing and blood draws
- Medical Interpretation English/Spanish
- CPR and TB certifications for staff.
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Conducted patient education sessions on chronic disease management, leading to improved patient compliance and outcomes.
- Developed strong rapport with patients, fostering trust and open communication for better understanding of their concerns.
- Participated in continuous professional development opportunities to stay current on industry trends and advancements in nursing practice.
- Provided emotional support to patients and families during difficult medical situations, fostering a compassionate environment.
- Reduced patient wait times by optimizing appointment scheduling and improving triage procedures.
Clinical Education Coordinator
Cardinal Nursing and Rehabilitation
10.2014 - 11.2015
- Responsible for: Hiring Nursing Staff, Orientation of All New Staff, Education and Coaching of Floor Staff, Employee Retention, License and Certification Tracking
- Tracking and administration of in-house vaccinations including TST, influenza, and pneumonia
- Infection Control, Isolation Precautions, Environmental Surveillance and monthly statistic tracking
- Administration of resident and employee vaccinations and TB tests
- CPR and TB certifications for staff.
- Facilitated growth in clinical knowledge by organizing guest lectures and workshops led by industry experts.
- Led professional development initiatives for faculty members, promoting best practices in clinical education instruction.
Mental Health Nurse
Oaklawn: The Children's Campus
06.2013 - 10.2014
- Responsible for: Observation of patients on day-to-day basis identifying and documenting emotional and physical conditions and patterns like suicidal or assaultive ideations along with patient response to medication or treatment
- Administration of medications, monitoring dosage and documentation of patients' reactions
- Obtaining social, family, psychiatric and medical histories of all new admissions
- Management of Physician's medical clinic
- Administration of patient and employee vaccinations and TB tests
- Participated in ongoing professional development opportunities such as workshops, seminars, conferences related to mental health nursing best practices.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
Owner
MedTrain, Inc.
06.2010 - Current
- Medtrain, Inc
- 501(c) Nonprofit with a goal of providing affordable medically based education for the public
- American Heart Certifications - BLS and HeartSaver CPR, First Aid, Blood borne pathogens
- TB skills certification Medical Interpreting certification - Spanish Certified Nursing Assistant certification Qualified Medication Aide certification
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner
JS Specialty Painting, Inc.
02.1998 - 12.2016
- Daily office operations including appointment scheduling, estimates, invoices, bookkeeping
- Lead paint removal certified.
Medical Interpreter
SJRMC
10.2010 - 11.2015
- Interpretation (spoken word) in the hospital setting and satellite locations for patients with limited English proficiency for physicians, nursing staff as well as medical procedures
- Responsible for translation of written discharge instructions or hospital forms for distribution to patients
- 100 education hours in medical terminology in Spanish.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
Education
AS – Nursing -
Breckinridge School of Nursing
South Bend, IN05.2013
AAS – Environmental Design -
Ivy Tech State College
South Bend, IN05.2009
Skills
- Organization and Multitasking
- Documentation And Reporting
- Email and Telephone Etiquette
- MS Office
Certification
- Indiana Registered Nurse License #28208407A, Compact License #28208407C
- CHI National Certified Medical Interpreter, Spanish Language
- AHA BLS Certified Instructor
- ALA TB Certified Instructor
- Indiana Certified CNA and QMA Trainer
Volunteer Experience
- Junior League of South Bend, Active Member
- Girl Scouts of America, Active Member
- IDN (Indiana Donor Network) Trained Volunteer
- Smiles Unlimited Clown Ministry, Head Clown
- SJRMC, Volunteer
Languages
Spanish
Native or Bilingual
Timeline
Rehab Case Manager
Creekside Village
06.2021 - Current
Training Table Chef - Football
University of Notre Dame
04.2019 - 06.2021
Clinic RN Case Manager/Clinic Nurse/Educator Trainer
Indiana Health Center, Inc.
12.2015 - 12.2018
Clinical Education Coordinator
Cardinal Nursing and Rehabilitation
10.2014 - 11.2015
Mental Health Nurse
Oaklawn: The Children's Campus
06.2013 - 10.2014
Medical Interpreter
SJRMC
10.2010 - 11.2015
Owner
MedTrain, Inc.
06.2010 - Current
Owner
JS Specialty Painting, Inc.
02.1998 - 12.2016
AS – Nursing -
Breckinridge School of Nursing
AAS – Environmental Design -
Ivy Tech State College
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