Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Teresa Kwitowski

Niagara Falls,NY

Summary

Dynamic healthcare professional with experience at Zodiac Healthcare, skilled in patient care and vital signs monitoring. Enhanced operational efficiency by adapting quickly to dynamic environments. Demonstrated compassion and empathy, improving patient satisfaction. Streamlined care coordination, reducing wait times by 20%. Proficient in multitasking and organization, ensuring compliance with medical standards and HIPAA regulations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Zodiac Healthcare
06.2024 - 04.2025
  • Assisted patients with daily living activities to enhance comfort and promote independence.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness of patient areas, adhering to infection control protocols.
  • Supported nursing team in executing care plans, ensuring compliance with medical standards.
  • Documented patient progress and observations accurately in electronic health records.
  • Adapted quickly to dynamic healthcare environments, enhancing overall operational efficiency.

Healthcare Coordinator

Health Association of Niagara County Inc.
01.2024 - 06.2024
  • Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
  • Assisted in managing electronic health records to ensure compliance and accuracy.
  • Supported healthcare providers by preparing patient documentation and assisting with intake processes.
  • Communicated effectively with patients regarding appointment confirmations and follow-up care instructions.
  • Collaborated with multidisciplinary teams to streamline care coordination efforts for diverse patient needs.
  • Promoted a collaborative environment among healthcare professionals by fostering open communication channels across various departments.
  • Improved patient satisfaction by coordinating timely and efficient healthcare services.

Office Manager

Superior Property Services
05.2022 - 01.2024
  • Managed office supplies inventory, ensuring availability and reducing costs through effective vendor negotiations.
  • Coordinated scheduling for meetings and events, optimizing resource allocation and enhancing team collaboration.
  • Implemented filing system improvements, increasing document retrieval efficiency and supporting compliance requirements.
  • Assisted in onboarding new employees by organizing orientation materials and facilitating training sessions.
  • Oversaw daily office operations, ensuring adherence to policies and procedures while maintaining a productive work atmosphere.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Office Manager

Turtle Construction LLC
06.2019 - 01.2021
  • Streamlined communication between departments, fostering a collaborative environment and improving project execution timelines.
  • Developed internal processes for tracking office maintenance requests, leading to improved response times from service providers.
  • Supported financial tasks by processing invoices and managing expense reports, enhancing budget accuracy and reporting reliability.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

CNA - Nursing

Sandhills Community College
Pinehurst, NC
06-2020

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Critical thinking
  • Multitasking and organization
  • Medication assistance
  • Patient hygiene assistance

Certification

  • CNA - Certified Nurse Assistant
  • CHHA - Certified Home Health Aide

Languages

Spanish
Native or Bilingual

Timeline

CNA

Zodiac Healthcare
06.2024 - 04.2025

Healthcare Coordinator

Health Association of Niagara County Inc.
01.2024 - 06.2024

Office Manager

Superior Property Services
05.2022 - 01.2024

Office Manager

Turtle Construction LLC
06.2019 - 01.2021

CNA - Nursing

Sandhills Community College

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