TERESA LAMB
Orange Park,FL
Summary
Versatile and results-oriented professional with experience at Scott & White Hospital, adept in medical office administration and dispatch software. Excelled in high-stress situations, demonstrating exceptional telephone etiquette and prioritization skills. Proven track record of enhancing workflow efficiency and fostering trust through effective communication. Throughout my Various Jobs and Carier Changes I have Experience in different Types of fields I am Confident Knowing I Would Be A great Asset To any Company or Establishment. I Am Very Reliable,Dependable, Attentive To detail, Know How To Work Under Any Conditions Being Professional at All Times
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dispatcher/Box Truck Driver
Lamb Trucking & Services LLC
04.2024 - 10.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of one Box Truck .
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Secretary/ Dispacher/Box Truck Driver
Jones Logistics LLC
06.2010 - 05.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Medical Assistant
Scott & White Hospital
08.2006 - 06.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Certificate of Technical Studies - Certified Nursing Assitant
Temple College
Temple, TX05-1997
Skills
- Dispatch software
- Dispatching procedures
- Prioritizing calls
- Updating logs
- Professional telephone demeanor
- Documentation
- Sales strategy
- Script adherence
- Medical office administration
- Reminder calls
- Telephone Etiquette
Certification
Bloodborne Pathogens,Exposure Control,Transportation & Specimen Integrity (osha 29 CFR 1910.1030)( DOT 49 CFR 171-180)( HIPPA/HITECH) EXP: JUNE 10TH 2025
Timeline
Dispatcher/Box Truck Driver
Lamb Trucking & Services LLC
04.2024 - 10.2024
Secretary/ Dispacher/Box Truck Driver
Jones Logistics LLC
06.2010 - 05.2024
Medical Assistant
Scott & White Hospital
08.2006 - 06.2010
Bloodborne Pathogens,Exposure Control,Transportation & Specimen Integrity (osha 29 CFR 1910.1030)( DOT 49 CFR 171-180)( HIPPA/HITECH) EXP: JUNE 10TH 2025
Certificate of Technical Studies - Certified Nursing Assitant
Temple College
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