TERESA LEHMANN
Weatherford,TX
Summary
Enthusiastic teacher with a knack for making learning exciting and enjoyable. Motivated by the belief that anyone can be a successful learner. Versatile and dedicated to working with special needs families. Empathetic and accommodating in design and implementation of hands-on lessons.
Familiar with challenges associated with teaching special needs children. Remains positive under times of stress or conflict. Works well with teams of therapists to develop accommodations and special techniques for individual learning and success.
Overview
23
23
years of professional experience
Work History
Registered Behavioral Technician
Forta Health
02.2023 - 03.2024
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Maintained patient records, documenting changes in patient condition.
- Assisted in development of therapeutic activities for patients.
- Charted on each patient daily.
- Helped patients with meals, activities of daily living (ADLs) promote patient well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Amazon Flex Delivery
Amazon Flex
10.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Accurately recorded delivery, payment and route information using app
Ride Share Driver/Food Delivery Driver
Lyft/Uber/Door Dash/ GrubHub
04.2018 - Current
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Placed safety as top priority for all rides and followed community guidelines for engaging emergency personnel when situations required.
- Answered customer questions and pointed individuals in right directions.
- Served customers in friendly, efficient manner following outlined steps of service.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
Teacher/DIR Basic Certification
Self Employed Services
08.2006 - Current
- Developed individual educational plans designed to promote educational, physical and social development.
- Coordinated therapy for special needs around school activities and implemented home activities.
- Administered Iowa State tests to individual students as certified test administrator for others and current students.
- Promoted language development skills through reading and storytelling.
- Encouraged students to be understanding of others.
- Observed and evaluated students' performance, behavior, social development and physical health.
- Fostered oral language development and critical thinking skills during literary discussions.
- Promoted student engagement with positive reinforcement techniques and diverse learning strategies.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Led activities that developed students' physical, emotional and social growth.
- Communicated non-verbally with children to provide comfort, encouragement and positive reinforcement.
Manager/ sales/ trainer
The Cocoa Exchange - Founding Curator
05.2013 - 03.2021
- Worked directly with Client to achieve satisfied outcomes.
- Cross-trained and backed up other customer service managers.
- Met all customer call guidelines including service levels, handle time and productivity.
- Solved unresolved customer issues.
- Promptly responded to inquiries and requests from prospective customers.
- Identified individual development needs with appropriate training.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Effective liaison between customers and internal departments.
- Investigated and resolved customer inquiries and complaints in empathetic manner.
- Strong leader of customer support staff.
- Trained staff on operating procedures and company services.
- Updated customer orders from start to finish in accurate and timely manner.
- Showed over 60 associates new procedure and product techniques every 6 months.
Lead Toddler Teacher
Premier Academy of Heritage Trace
08.2006 - 01.2007
- Encouraged good behaviors using positive reinforcement method.
- Established safe play environment for children.
- Communicated openly with children's parents about daily activities and behaviors.
- Addressed behavioral and learning issues with parents and daycare management.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Incorporated music and play into developmentally appropriate activities.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Taught children foundation skills such as colors, shapes and letters.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Teacher Assistant
Oxford Elementary School
08.2004 - 05.2005
- Completed evening classroom and play area cleanup and closing duties.
- Modeled appropriate activities and positive behavior management.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Encouraged child involvement in classroom experiences.
- Maintained positive demeanor to facilitate stable, consistent environment.
- Set up children's play areas, bookshelves and nap time areas daily.
- Supervised average of 25 students in classrooms, halls, cafeterias, schoolyards and on field trips.
- Encouraged students with special academic interests to fully pursue those subjects.
- Assessed students' reading levels using DIBELS Next and Leveled Reading Passages.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Observed and evaluated students' performance, behavior, social development and physical health.
- Enforced school's student discipline code to deal with problem situations.
- Took part in professional organizations and continuing education courses.
- Created classroom environment in which children could learn respect for themselves and others.
- Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
- Set up lesson materials, bulletin board displays and demonstrations.
Phlebotomist
Baptist Memorial Hospital
03.2004 - 05.2005
- Managed specimen sample handling, receiving, storage and inventory.
- Created worksheets and logged samples correctly into computerized tracking system.
- Quickly responded to and resolved all customer service issues in timely manner.
- Maintained current knowledge of developments in technical instrumentation.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Collected specimen samples from patients in all areas of hospital including emergency departments.
- Created environment where patients were not stressed and felt at ease with procedures.
- Labeled blood vials with critical information like time of collection, date, and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Obtained blood samples for medical testing and transfusion through veni-puncture or capillary puncture.
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
Toddler Lead Teacher/ owner
Graceful Kids
02.2001 - 12.2003
- Maintained child-friendly environment with access to outdoor activities.
- Addressed behavioral and learning issues with parents and daycare management.
- Interviewed parents and children for enrollment.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Instructed children in health and personal habits, such as eating, resting and using toilet.
- Analyzed, constructed and calculated daily accounting records, including payroll and sales transactions.
- Managed food inventory for 15 person center in accordance with nutritional guidelines.
- Continually kept abreast of toy and child-related recalls and safety warnings.
- Offered well-balanced and nutritious menu options.
- Administered medications and kept appropriate records.
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Encouraged good behaviors using positive reinforcement method.
- Managed in-home daycare with 2 infants, 5 toddlers and preschool and 4 school-aged children.
Education
Certificate of Proficiency in Floortime Therapy
DIR Floor Time
Maryland08.2021
Master's of Education - Curriculum And Instruction
Arizona State University
Online12.2019
Bachelor's of Interdisciplinary Studies - Elementary Education
LeTourneau University
Longview, TX2011
Applied Behavior Analysis
Registered Behavior Tech
03.2023
Associate of Arts - Elementary education
Butler Community College
Andover, KS2003
Skills
- Understanding of Motor Planning
- Sensory processing and reactivity
- Receptive and expressive language development training
- Training in emotional capacities
- Differentiated instruction
- Calm under pressure
- Goal Setting and Implementation
- Problem-solving
- Data collection
- Behavior management techniques
- Progress assessments
- Intervention planning
- Trained in motor and cognitive skills therapy
- Adaptive to changing environments
- Recognizing individual needs and strengths of caregivers and parents of special needs
Activities and Honors
- Texas Home School Association
- National Honors Society
- Summa Cum Laude (undergrad)
- Habitat for Humanity
- CARE
Timeline
Registered Behavioral Technician
Forta Health
02.2023 - 03.2024
Amazon Flex Delivery
Amazon Flex
10.2020 - Current
Ride Share Driver/Food Delivery Driver
Lyft/Uber/Door Dash/ GrubHub
04.2018 - Current
Manager/ sales/ trainer
The Cocoa Exchange - Founding Curator
05.2013 - 03.2021
Teacher/DIR Basic Certification
Self Employed Services
08.2006 - Current
Lead Toddler Teacher
Premier Academy of Heritage Trace
08.2006 - 01.2007
Teacher Assistant
Oxford Elementary School
08.2004 - 05.2005
Phlebotomist
Baptist Memorial Hospital
03.2004 - 05.2005
Toddler Lead Teacher/ owner
Graceful Kids
02.2001 - 12.2003
Certificate of Proficiency in Floortime Therapy
DIR Floor Time
Master's of Education - Curriculum And Instruction
Arizona State University
Bachelor's of Interdisciplinary Studies - Elementary Education
LeTourneau University
Applied Behavior Analysis
Registered Behavior Tech
Associate of Arts - Elementary education
Butler Community College
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