TERESA LOVE
Savannah,GA
Summary
Highly organized information processor with over seven years of experience. Record of working efficiently in high-pressure environments, with 55 WPM and 99% and above accuracy. Natural collaborator who helps raise team output by completing projects ahead of time. Fast learner who adapts readily to new work challenges and conditions.
Overview
14
14
years of professional experience
Work History
Office/ Property Manager
CENTURY 21 SOLOMON PROPERTIES
2020.02 - Current
- Administered operations to handle the needs of more than 35 agents and 100 properties.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Controlled finances to lower costs and keep business operating within budget.
- Created and maintained Excel spreadsheets for Escrow account tracking records.
Virtual Administrative Assistant/ Data Entry
COASTAL MEDICAL, LLC
2017.05 - 2019.12
- Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.
- Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
- Enhanced customer relations through prompt resolution of inquiries via phone or email communication channels.
- Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
- Assisted in onboarding new employees by preparing necessary documentation and providing orientation support, ensuring a seamless transition into the company culture.
Property Manager/Executive Administrative Assist
METRO DEVELOPERS, INC
2015.08 - 2017.02
- Answered multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Administered operations to handle the needs of more than 50 tenants across 50 commercial property units.
Virtual Operations Manager
Mermaid Cottages Vacation Rentals
2011.03 - 2015.08
- Increased guest satisfaction through prompt communication and attentiveness to their needs.
- Coordinated with housekeeping staff for timely turnovers, and maintaining cleanliness standards.
- Conducted regular property inspections to identify issues requiring attention or repair, ensuring guest safety, comfort, and overall satisfaction.
- Utilized available data insights on booking trends; continuously optimizing listing content for improved search engine visibility.
- Maintained legal compliance by adhering to local regulations and requirements of vacation rentals.
- Managed 50 vacation rental properties and their homeowners.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
Education
Some College (No Degree) - Accounting And Business Management
Baker College
Flint, MISome College (No Degree) - Accounting Technology And Bookkeeping
Charles Stewart Mott Community College
Flint, MISome College (No Degree) - Scoping
BeSt Scoping Techniques
OnlineSome College (No Degree) - Real Estate
Real Estate Express
OnlineSkills
- Customer service-focused
- Exceptional oral and written communication skills
- Data Entry
- Critical Thinking
- Microsoft Office
- Social Media Engagement
- QuickBooks
- Time Management
- HIPPA Compliant
- Accuracy and Attention to Detail
- Administrative Support
- Medical Billing
Timeline
Office/ Property Manager
CENTURY 21 SOLOMON PROPERTIES
2020.02 - Current
Virtual Administrative Assistant/ Data Entry
COASTAL MEDICAL, LLC
2017.05 - 2019.12
Property Manager/Executive Administrative Assist
METRO DEVELOPERS, INC
2015.08 - 2017.02
Virtual Operations Manager
Mermaid Cottages Vacation Rentals
2011.03 - 2015.08
Some College (No Degree) - Accounting And Business Management
Baker College
Some College (No Degree) - Accounting Technology And Bookkeeping
Charles Stewart Mott Community College
Some College (No Degree) - Scoping
BeSt Scoping Techniques
Some College (No Degree) - Real Estate
Real Estate Express
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