Teresa Lowe
Pleasant Hill,Mo
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Proactive and caring worker with years of 25 experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Kidz Inc.
07.2015 - Current
- Enrollment of Children, Managing the building, Teaching Preschool, billing, deposits, background screening and preparation of all new employees with Training
- Ordering all Supplies (Food, crafts, ink etc) Opening and Closing Building
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Assistant Manager
Sam's Club
06.2014 - 07.2015
- Customer Service, Marketing and Membership Manager
- Managed all staff on the Front End including Human Resources and Accounting
- Opened and Closed Clubs
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored security to protect employees, customers and property.
Teacher/ Assistant
Kidz Inc
07.2010 - 05.2014
- Teacher and Care from Infant - School Age
- Office Duties
- Opening Up and Closing Building
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Contributed to increased student success by providing one-on-one support for struggling learners.
Store Manager
Aldi
05.1994 - 05.2009
- Customer Service
- Managing building including all daily duties (ordering, deposits, merchandising, hiring, opening and closing, responding to all alarms)
- Cash Control, balancing all cashiers and safe nightly
- Inventory control.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
Education
High School -
Harrisonville High School
Harrisonville, MoCass Career Center
Harrisonville, MoFrontline
Skills
- Quality Leadership
- Customer Service
- Detailed and Organized
- Team Building
- 10 Key
- Vary adaptable to the different computer systems used
- Registered Mandated Reporter
- Classroom Organization
- Activity Planning
- Child Development
- Student Records Management
- Lesson Planning
- Problem Solving
- Organizational Skills
- First Aid Knowledge
- Parent-Teacher Communication
- Child Safety Procedures
- Conflict Resolution
- Stress Management
- Active Listening
- Multicultural Awareness
- Student Engagement and Development
- Play-Based Learning
- Curriculum Design
- Supervising Classroom Activities
- Parent-Teacher Conferences
- Child CPR and First Aid
- School Policy and Rules Enforcement
Other Experience
- Children's Mercy Hospital- Care Assistant/ Unit Secretary
- Chiropractor Office Secretary/ Front Desk
Awards
- Not only meet but exceeded daily, weekly , monthly and yearly Sales.
- 10 years of Customer Service excellence.
- Many years with the store of Top Productivity.
Training
Yearly 12-20 hours over social and emotional development of children, behaviors, Knowing how a child should be immunized per State Requirements. Safe environments for children from Infant to school age.
Certification
Frontline Substitute Teacher
CPR and First Aid
Timeline
Preschool Teacher
Kidz Inc.
07.2015 - Current
Assistant Manager
Sam's Club
06.2014 - 07.2015
Teacher/ Assistant
Kidz Inc
07.2010 - 05.2014
Store Manager
Aldi
05.1994 - 05.2009
High School -
Harrisonville High School
Cass Career Center
Frontline
Similar Profiles
Jo'Nae JonesJo'Nae Jones
After-School Teacher at Kidz R KidzAfter-School Teacher at Kidz R Kidz
Taylah GrahamTaylah Graham
Lead Educator - Toddlers at Kidz R KidzLead Educator - Toddlers at Kidz R Kidz
Danielle AshDanielle Ash
Administrator at Kidz R Kidz Childcare CenterAdministrator at Kidz R Kidz Childcare Center
Susan WescottSusan Wescott
Pharmaceutical Technician Assoc. at Catalent Pharma SolutionsPharmaceutical Technician Assoc. at Catalent Pharma Solutions
Michael McLaughlinMichael McLaughlin
Lieutenant/ Investigator at University Health Public Safety & SecurityLieutenant/ Investigator at University Health Public Safety & Security