Teresa Marcus

Store Associate

Banana Republic

04.2014 - 07.2017

Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Maintained tidy and organized store to comply with cleanliness standards.
Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Handled cash register operations accurately, balancing drawers at the end of each shift.
Answered questions about store policies and addressed customer concerns.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Assisted with inventory management, ensuring accurate counts and proper storage of products.
Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
Processed returns and exchanges efficiently, adhering to company policies and procedures.
Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Contributed to loss prevention efforts by monitoring store activity closely during shifts.
Located merchandise across various stores to address customer needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Listened to customer needs and desires to identify and recommend optimal products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.
Recommended complementary purchases to customers, increasing revenue.