Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Teresa Mejia Ortiz

rialto,California

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Lowe's
12.2023 - 07.2025
  • Performed cash, card, and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered product questions using knowledge of sales and store promotions.
  • Translated information in Spanish in an accurate and professional manner.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

No Degree - General Education

California State University, Los Angeles
Los Angeles, CA
06-2027

Skills

  • Multitasking and organization
  • Basic math
  • Phone etiquette
  • Adaptability and flexibility
  • Attention to detail
  • Time management

Accomplishments

Consistently led in Credit Card acquisitions, earning recognition for outstanding sales and customer outreach.

Timeline

Customer Service Cashier

Lowe's
12.2023 - 07.2025

No Degree - General Education

California State University, Los Angeles

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